Facetime problem

Discussion in 'iPad Tips, Help and Troubleshooting' started by bridgeplayer2, Feb 8, 2014.

  1. bridgeplayer2 macrumors newbie

    Joined:
    Feb 8, 2014
    #1
    A friend & I both have ipads which we use to chat. This has worked OK for sometime but now when I call him my friend's ipad doe not ring to let him know that I am calling. If he is on his ipad at the time of my call there is no problem as the screen alerts him to my call. I have check his ipad against mine & his settings appear the same. Help.
     
  2. The Doctor11 macrumors 603

    The Doctor11

    Joined:
    Dec 15, 2013
    Location:
    New York
    #2
    Settings notifactions go to facetime and make sure you have lock screen on. Tell me how that goes
     
  3. bridgeplayer2 thread starter macrumors newbie

    Joined:
    Feb 8, 2014
    #3
    Not the answer

    Hi, Thanks for your suggestion but I had checked that. It is the alert sound that does not work, locked or unlocked it gives you a visual indication of an incoming call but no audible one.
     
  4. Tyler23 macrumors 603

    Tyler23

    Joined:
    Dec 2, 2010
    Location:
    Atlanta, GA
    #4
    Is the mute switch on on be side of the iPad? Is do not disturb on (you would see a crescent moon next to battery/percentage in the status bar)?
     
  5. bridgeplayer2 thread starter macrumors newbie

    Joined:
    Feb 8, 2014
    #5
    No I have checked all those, thanks
     

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