Facetime problem

Discussion in 'iPad Tips, Help and Troubleshooting' started by bridgeplayer2, Feb 8, 2014.

  1. bridgeplayer2 macrumors newbie

    Feb 8, 2014
    A friend & I both have ipads which we use to chat. This has worked OK for sometime but now when I call him my friend's ipad doe not ring to let him know that I am calling. If he is on his ipad at the time of my call there is no problem as the screen alerts him to my call. I have check his ipad against mine & his settings appear the same. Help.
  2. The Doctor11 macrumors 603

    The Doctor11

    Dec 15, 2013
    New York
    Settings notifactions go to facetime and make sure you have lock screen on. Tell me how that goes
  3. bridgeplayer2 thread starter macrumors newbie

    Feb 8, 2014
    Not the answer

    Hi, Thanks for your suggestion but I had checked that. It is the alert sound that does not work, locked or unlocked it gives you a visual indication of an incoming call but no audible one.
  4. Tyler23 macrumors 603


    Dec 2, 2010
    Atlanta, GA
    Is the mute switch on on be side of the iPad? Is do not disturb on (you would see a crescent moon next to battery/percentage in the status bar)?
  5. bridgeplayer2 thread starter macrumors newbie

    Feb 8, 2014
    No I have checked all those, thanks

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