Resolved FaceTime recent call list will not clear.

Discussion in 'OS X El Capitan (10.11)' started by BasicGreatGuy, Jun 25, 2015.

  1. BasicGreatGuy Contributor

    BasicGreatGuy

    Joined:
    Sep 21, 2012
    Location:
    In the middle of several books.
    #1
    Anyone else experiencing this? I manually deleted every recent call ( a lot of them old) from the call list in FaceTime, and they reappear. I also can't get rid of the red circle number alert on the FaceTime icon. Is there something I am missing?
     
  2. Spink10 macrumors 601

    Spink10

    Joined:
    Nov 3, 2011
    Location:
    Oklahoma
    #2
    Mine clear if I do it manually. However I hate that FaceTime notifications don't auto clear on Mac or iPad. Hate those red icons - shouldn't need to manual clear those. Should be synced with iPhone.
     
  3. Alimar macrumors 6502a

    Alimar

    Joined:
    Sep 17, 2014
    Location:
    New York State
    #3
    I find by clearing out the video calls and voice only calls in FaceTime does the trick.
     
  4. BasicGreatGuy thread starter Contributor

    BasicGreatGuy

    Joined:
    Sep 21, 2012
    Location:
    In the middle of several books.
    #4
    I tried that and they come right back, as if they were never cleared.
     
  5. BasicGreatGuy thread starter Contributor

    BasicGreatGuy

    Joined:
    Sep 21, 2012
    Location:
    In the middle of several books.
    #5
    I don't recall having this trouble with Yosemite. FaceTime Mac is the only one acting this way. iPhone and iPad histories are clear and void of any red number alert.
     
  6. boston04and07 macrumors 65816

    boston04and07

    Joined:
    May 13, 2008
    #6
    I'm still on Yosemite and this has *always* happened to me. Every time. I love Continuity phone calls but have always thought Apple needs a better notifications syncing system across the board. I'm so sick of dismissing day old notifications that I already dealt with on another device.
     
  7. jozeppy26 macrumors 6502

    jozeppy26

    Joined:
    Jul 8, 2008
    Location:
    St. Louis
    #7
    I completely agree. This is a problem for third party app notifications as well. The notifications should sync via iCloud. If I clear a CNN notification from my phone, it should also be cleared from my Mac and my iPad. It's incredibly annoying.
     
  8. SaigoNoSamurai macrumors member

    Joined:
    Jun 23, 2015
    Location:
    San Jose, CA
    #8
    can't get rid of it. i tried deleting from recent but it keeps coming back.
     
  9. boston04and07 macrumors 65816

    boston04and07

    Joined:
    May 13, 2008
    #9
    It really is annoying! Someday I hope we can see other devices' notifications if we so choose. I have a few iPhone-only apps whose notifications I'd like to see on my iPad and Mac. Having a unified cloud-based Notification Center would be really helpful for this.
     
  10. DaveOP macrumors 65816

    Joined:
    May 29, 2011
    Location:
    Portland, OR
    #10
    I am having the same issue, leaving a report. Can't get rid of the 1 notification I have on the Facetime app icon.
     
  11. Dennywayne macrumors newbie

    Joined:
    Jul 12, 2015
    #11
    I had the same problem and deleted the following files and restarted my Mac.
    ~/Library/Application Support/CallHistoryDB/CallHistory.storedata
    ~/Library/Application Support/CallHistoryDB/CallHistory.storedata-shm
    ~/Library/Application Support/CallHistoryDB/CallHistory.storedata-wal

    Good luck
     
  12. ljmac macrumors member

    Joined:
    Aug 24, 2010
    Location:
    Great White North
    #12
    Same issue for me, can't clear the notifications
     
  13. xlost6 macrumors 6502

    Joined:
    Feb 28, 2011
    #13
    I got the same problem everyone. It just sits there. Despite me checking my call log and resetting my MacBook :(

    [​IMG]
     
  14. BasicGreatGuy thread starter Contributor

    BasicGreatGuy

    Joined:
    Sep 21, 2012
    Location:
    In the middle of several books.
    #14
    I just had this happen again. I filed another bug report. Very annoying that I can't clear a recent FaceTime call alert icon. If anyone else has been experiencing this and hasn't filed a bug report, please do so. Apple needs to get this fixed.
     
  15. BasicGreatGuy thread starter Contributor

    BasicGreatGuy

    Joined:
    Sep 21, 2012
    Location:
    In the middle of several books.
    #15
    It appears that the problem has been solved with El Capitan PB 3. :)
     
  16. adrianlondon macrumors 6502

    Joined:
    Nov 28, 2013
    Location:
    Switzerland
    #16
    Lucky. In DB5 they "fixed" this issue by not logging the calls any more :) My recent calls list shows nothing new since installing this latest beta despite the many times I've FaceTime'd.
     
  17. MikeP414 macrumors newbie

    Joined:
    Apr 24, 2016
    #17
    SOLUTION that worked for me using MacBook Pro:

    1. Open Launchpad.
    2. Open System Preferences.
    3. Open "Notifications" (for me, top row & furthest to the right).
    4. Click on "Facetime."
    5. Uncheck box labeled, "Badge app icon."

    Should resolve the issue.

    If this also worked for you, as a favor to me, follow me on Facebook/Twitter or like my work Facebook page at www.facebook.com/ges.neiu.
     
  18. teachrjosh macrumors newbie

    Joined:
    May 1, 2016
    #18
    That's just putting a band-aid over the problem. Some people still want the badge, but want it to be accurate.

    And just FYI, you don't need to open Launchpad to get to System Preferences.
     
  19. Bebe_Dahling macrumors newbie

    Joined:
    Aug 19, 2015
    Location:
    Missouri
    #19
    --- Post Merged, May 25, 2016 ---
    --- Post Merged, May 25, 2016 ---
    Thank you Mike!!!! This has been driving me crazy. I'll be happy to like you on Facebook.
     
  20. jmaeser macrumors newbie

    jmaeser

    Joined:
    Jun 30, 2016
    #20
    Thanks, this worked for me.
     
  21. emilylee macrumors newbie

    Joined:
    Jul 21, 2016
    #21
    Go to the search bar, and search Terminal.
    type in killall -KILL Dock
    but make sure you have FaceTime open while doing it or else it won't clear the badges.
    Though I tried a lot of method this is the one that helps the most even though you have to do it every day.
     
  22. Anuba macrumors 68040

    Anuba

    Joined:
    Feb 9, 2005
    #22
    It's hard to believe, but this is still happening in Sierra.
    The first reports of the FaceTime badge that won't go away are from 2011, and here we are 5 years and multiple OS releases later, and they still haven't fixed this simple thing. Pathetic.
    It wouldn't bother me had there been a permanent solution, but I haven't seen one yet. The killall -KILL Dock command only does the job until next reboot. Disabling the badge in System Preferences > Notifications kills the badge functionality altogether. That's like cutting your head off to remove a pimple.
     
  23. Howard Brazee macrumors 6502

    Howard Brazee

    Joined:
    Oct 24, 2006
    Location:
    Lafayette CO
    #23
    I have Facetime set up on my Mac in case I ever wish to use facetime. I used it a few years ago playing around, but haven't used it since. But for some reason some audio phone calls show up as recent when occasionally I find the recent message number showing up on the Facetime icon.
     
  24. _MrZ_ macrumors newbie

    _MrZ_

    Joined:
    Oct 3, 2015
    #24
    Had same issue like everyone else, SOLVED by checking my iPhone recent calls on FaceTime app, and noticed that they were not synced and as long as i deleted the history from my iPhone, after 10 seconds the dots on my MBP disappeared, no need of terminal command or weird reboot after deleting manually several files!
    So if you have same account on both iPhone and Macbook , just be sure you delete history on both devices!
    Hope this will help,

    Cheers
     

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