I'm not sure if this is the correct place to start this thread. I am having trouble getting FaceTime to turn on on my MacBook Pro. I don't think I've tried using it via my laptop since I upgraded to Lion a few months ago. It worked perfectly before the upgrade. Problem: When I open FaceTime, the slider is set to "off." I slide it to on, and it hangs (see screenshot attached). The option to view preferences is grayed out. I don't ever remember turning it off; I'm not sure why it starts out that way. I've googled the issue and searched these forums, but have been unsuccessful in finding a solution. Maybe I missed something. Failed Solutions I've Tried: 1. I deleted the "com.apple.FaceTime.plist" preference file. 2. I added "18.104.22.168" and "22.214.171.124" to my DNS servers. My info: MacBook Pro 13-inch, Mid 2010 Processor: 2.4 GHz Intel Core 2 Duo Memory: 4 GB 1067 Mhz DDR3 Graphics: NVIDIA GeForce 320M 256 MB Software: Mac OS X Lion Version 10.7.2 (11C74) I hope I did this right; I know it's annoying when there is an obvious solution out there or when someone doesn't post enough information. Thanks for any help!