Factory reset with broken screen

Discussion in 'Apple Watch' started by felixen2121, Oct 12, 2018.

  1. felixen2121 macrumors member

    Joined:
    Apr 14, 2011
    #1
    Hi

    I am selling my series 3 watch. The screen is broken, but I found a buyer who wants to play around with it and see if he can fix it. He will also get my band and charger.

    Anyway, as the screen is cracked it will not accept any input from me. I unpaired the watch through the phone app. However the watch still shows the watch face I was using with the complications I chose. Time is still correct as well.

    It does not seem erased and I am not sure I want to hand it over to someone else without being sure.

    Any suggestions? Other than not selling it :)
     
  2. cwanja macrumors 6502a

    Joined:
    Jun 23, 2010
    Location:
    Texas
    #2
    Are you able to pair it back to the iPhone? There is a reset option from the Watch app. As far as I am aware, the only option is the Watch app off the iPhone or from the settings app on the Watch itself.
     
  3. Newtons Apple macrumors Core

    Newtons Apple

    Joined:
    Mar 12, 2014
    Location:
    Jacksonville, Florida
    #3
    I do not think a lot of data is kept on the phone, I would not sell it unless I could reset it though
     
  4. felixen2121 thread starter macrumors member

    Joined:
    Apr 14, 2011
    #4
    No. Unfortunately I am not able to repair it.
    --- Post Merged, Oct 12, 2018 ---
    Me neither. But I guess it will give access to my iMessage if unlocked.
     
  5. Newtons Apple macrumors Core

    Newtons Apple

    Joined:
    Mar 12, 2014
    Location:
    Jacksonville, Florida
    #5
    What about if you remove it from your account. In find my phone it should show
     
  6. tromboneaholic Suspended

    tromboneaholic

    Joined:
    Jun 9, 2004
    Location:
    Clearwater, FL
    #6
    Should be able to erase it through find my iPhone if it's on wifi.

    I just tested this. There is an option to erase watch.
     
  7. felixen2121 thread starter macrumors member

    Joined:
    Apr 14, 2011
    #7
    That was also my last resort, but it is not in find my iPhone.

    I guess it disappeared as I unpaired it.
     
  8. tromboneaholic Suspended

    tromboneaholic

    Joined:
    Jun 9, 2004
    Location:
    Clearwater, FL
    #8
    Something is amiss. Unpairing it should have reset it, so it wouldn't show the watch face you selected. It should be showing the initial greeting screen in various languages and trigger a prompt on your phone about pairing with a new watch.
     
  9. felixen2121 thread starter macrumors member

    Joined:
    Apr 14, 2011
    #9
    Yes it seems weird doesn’t it.

    I found the thread below earlier on the Apple forum.
    https://discussions.apple.com/thread/8427873

    It seems like the same problem.
     
  10. tromboneaholic Suspended

    tromboneaholic

    Joined:
    Jun 9, 2004
    Location:
    Clearwater, FL
    #10
    It seems like if the buyer could get your watch working, they would need your passcode, but that would be just a guess.
     
  11. felixen2121 thread starter macrumors member

    Joined:
    Apr 14, 2011
    #11
    Yes. It asks for the passcode, but the screen doesn’t work.

    It still feels a bit weird to sell it to him, knowing it might not be erased properly.
     
  12. tromboneaholic Suspended

    tromboneaholic

    Joined:
    Jun 9, 2004
    Location:
    Clearwater, FL
    #12
    I agree with @Newtons Apple there isn't a ton of data on the Watch, but it seems risky to sell it.
     
  13. felixen2121 thread starter macrumors member

    Joined:
    Apr 14, 2011
    #13
    Thanks for all the suggestions guys. I will sleep on it, but I will probably not sell it anyway.
     

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12 October 12, 2018