Factory reset

Discussion in 'MacBook Pro' started by Lawsonm, Nov 11, 2015.

  1. Lawsonm macrumors newbie

    Joined:
    Nov 11, 2015
    #1
    Hi
    L our car was stolen and was a write off. The insurance company recovered a 2013 MacBook Pro and it seems to show a 4 digit lock code and a firmware lock. I just want all the information wiped and want to use it for my self. Laptop may be stolen but no way of contacting owner. The insurance company said the MacBook is ours now
    Thanks
    Lawson
     
  2. maflynn Moderator

    maflynn

    Staff Member

    Joined:
    May 3, 2009
    Location:
    Boston
    #2
    If you cannot prove that you are the owner to Apple, i.e., receipt, then there's no way for you to unlock it.
     
  3. Lawsonm thread starter macrumors newbie

    Joined:
    Nov 11, 2015
  4. simonsi macrumors 601

    simonsi

    Joined:
    Jan 3, 2014
    Location:
    Auckland
    #4
    The insurance company is also wrong. The only way they could state that is if your car was stolen, the thief was insured by your insurance company and they paid out, then passed ownership to you. Otherwise the original owner still owns it.

    Take it into Apple and see if they have it registered, the police may also have it registered as stolen.
     

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