Fading keys

Discussion in 'MacBook Pro' started by The Mercurian, Oct 31, 2016.

  1. The Mercurian macrumors 65816

    Joined:
    Mar 17, 2012
    #1
    Does anyone know if fading keys are covered under Apple care ?
    My mid2014 MBP has two fading keys - 'c' & 'e', I still have warranty - will they replace them ? (not urgent by any means I'm thinking about the resale value next year sometime)
    IMG_4985_sm.jpg
     
  2. BarracksSi Suspended

    BarracksSi

    Joined:
    Jul 14, 2015
  3. The Mercurian thread starter macrumors 65816

    Joined:
    Mar 17, 2012
    #3
    Its a 4 hour return journay to the nearest Apple store so I when somebody tells me if its something they usually cover - after that I'll think about makign that trip
     
  4. Toutou macrumors 6502a

    Toutou

    Joined:
    Jan 6, 2015
    Location:
    Prague, Czech Republic
    #4
    I'm sure they would respond asap if you just sent them the photo and asked.
     
  5. BarracksSi Suspended

    BarracksSi

    Joined:
    Jul 14, 2015
    #5
    Yup. They have email and phones.

    If Apple says no, you could probably get keys from ifixit.com instead.
     
  6. Scepticalscribe Contributor

    Scepticalscribe

    Joined:
    Jul 29, 2008
    Location:
    The Far Horizon
    #6
    I didn't have 'fading keys' but I did have issues with MBA keyboards.

    One letter - the letter "a" - had become loose and couldn't be soldered down, and another - I have forgotten which - was wobbly; as my MBA was still under Applecare, the entire keyboard was replaced, but I made the journey to a store, rather than deal with this over the phone.
     
  7. The Mercurian thread starter macrumors 65816

    Joined:
    Mar 17, 2012
    #7
    Ok thanks good to know. Yeah I see no point in phoning them I figure they will insist on seeing this in the flesh before answering. Was hoping someone else might have dealt with it already.
     

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