Failing Hard Drive

Discussion in 'iMac' started by MindlessJD, Feb 9, 2011.

  1. MindlessJD macrumors member

    MindlessJD

    Joined:
    Apr 19, 2006
    Location:
    Hampshire, UK
    #1
    Hey all, got a couple of questions.

    First of all, bit of back story - bought the iMac (27" i5) on 26/11 last year. Been absolutely perfect up until today. Woke up this morning to find it was very unresponsive, some applications had quit and the Finder wouldn't respond. I thought it was an abnormality so I hard rebooted it and carried on as normal.

    Later in the day, sat down at the computer again to see an error -50 from iTunes saying it couldn't save a library file or something. Every time I clicked 'ok' it just popped up again. Then everything stopped responding again as before. Following a hard reset again, I thought to check disk utility and it shows the SMART status of my drive as FAILING. :mad:

    I've booked a genius bar appointment for Saturday and hopefully they will sort everything out for me however;

    a) I've installed an additional 4GB of RAM, now should I remove this before taking it to the Apple Store?

    and

    b) I have ALL my music/photos/documents backed up via Time Machine to my external drive - will I be able to restore all this safely (if they replace the drive with a new one) from just the Time Machine backup or should I make additional backups?

    Thanks for any help! :)
     
  2. hfletcher macrumors 6502

    hfletcher

    Joined:
    Oct 10, 2008
    Location:
    UK
    #2
    b) Time Machine should be fine for restoring all of your files. Now that your internal hard drive is corrupt, I would recommend that you don't plug in your external one until it is fixed. I'm not sure, but I can imagine time machine doing a backup and somehow copying corrupted files accross, etc...

    a) I don't think apple will have a problem about you having additional RAM installed. It's nothing to do with the hard drive, and personally I doubt they'd notice.
     
  3. MindlessJD thread starter macrumors member

    MindlessJD

    Joined:
    Apr 19, 2006
    Location:
    Hampshire, UK
    #3
    Awesome! :)

    Thanks for the quick answer and advice. Disconnected the External Drive now and will leave the RAM in the machine.

    Let's hope this gets sorted fast as I need my computer! :apple:
     

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