Failure to connect to smpt.me.com from iPhone 3G

Discussion in 'iPhone Tips, Help and Troubleshooting' started by Petoz, Jul 12, 2008.

  1. Petoz macrumors 6502

    Petoz

    Joined:
    Apr 1, 2008
    Location:
    UK
    #1
    I am having problems sending e-mails from MobileMe on my iPhone. I have read about some problems with both MobileMe, and Mail in 2.0, but I don't think this falls under those categories. When I try to send an e-mail from my iPhone it gives me the messsage : "The connection to the outgoing server smtp.me.com failed."

    When I try to send an e-mail from Mail on my mac, it does it without any problems at all. Also, e-mails sent to my MobieMe account are puched to me iPhone in seconds. So it is juts the sending that doesn't work. It is synced to my mac, so i believe all the settings are the same on both. Any suggestions? Another thing I find curious, is when I enter the compose mail page, it says the e-mail is being sent from "myname"@mac.com, not me.com, but it still receives mail sent to "myname"@me.com.

    I am not sure why it won't connect from my iphone, as push works great, and it send fine from my mac. Any help would be greatly appreciated. Thanks.
     
  2. yg17 macrumors G5

    yg17

    Joined:
    Aug 1, 2004
    Location:
    St. Louis, MO
    #2
    I'm having the exact same problem. No idea why it's happening. The SMTP settings on the iPhone are identical to what's on my computer. If anyone else has any ideas, it would be much appreciated.
     
  3. DistrictMac macrumors newbie

    Joined:
    Jul 1, 2007
    #3
    Not sure if it's related but I'm having a similar issue with the SMTP settings for my gmail account. I've tried deleting the account and setting it up again, being sure to follow the directions set out by gmail, but still no luck. Can you at least receive mail? I am able to receive but I can't send, delete etc. Seems to only be an SMTP problem not a imap.
     
  4. yg17 macrumors G5

    yg17

    Joined:
    Aug 1, 2004
    Location:
    St. Louis, MO
    #4
    Not sure about the GMail issue, but I got the MobileMe to work.

    I initially setup MobileMe in Mail on my Mac and let iTunes sync the account settings. I deleted the MobileMe account on my iPhone, and readded it on my iPhone, and it worked. Really weird, because the SMTP settings before and after are identical.
     
  5. Petoz thread starter macrumors 6502

    Petoz

    Joined:
    Apr 1, 2008
    Location:
    UK
    #5
    So yours is now working? Mine still won't send from MobileMe on my iPhone? Shall I delete both accounts on the phone and on my Mac, then set it up again on my Mac, and let it sync the settings to the phone again?
     
  6. yg17 macrumors G5

    yg17

    Joined:
    Aug 1, 2004
    Location:
    St. Louis, MO
    #6

    Yeah it worked once I did that. I just deleted it from my phone and re-added it on my phone and turned off account syncing in iTunes (which is fine for me since I don't want all of my mail accounts on my phone). I didn't delete the account on my Mac though.
     
  7. Petoz thread starter macrumors 6502

    Petoz

    Joined:
    Apr 1, 2008
    Location:
    UK
    #7
    Ok. Got mine working too. The trick is NOT to sync it with the computer. When i did that, it made the MobileMe on my iPhone address "myname"@mac.com, as opposed to me.com. It still received mail, but would not send it. I don't have a clue why it did this. I set both accounts up manually, and both recieve and send mail from MobileMe, but as soon as they are "synced" it prevents the iPhone from sending them. How bizarre. Oh well, if anyone else has this problem, delete the account from the iPhone, re-add it, and then do not sync. Hope this helps. If any one comes up with a reason for it becoming @mac.com once synced, let me know, and if you know a way they can be synced and sending still work. Thanks.
     
  8. ugp macrumors 65816

    ugp

    Joined:
    Jan 7, 2008
    Location:
    Inverness, Florida
    #8
    Try resetting the account up. I can send and receive mail from both MobileMe and GMail accounts.
     
  9. Gamemasta0 macrumors newbie

    Joined:
    Jun 26, 2007
    #9
    Worked great!

    Thanks for the tip! Deleting it and re adding it through the iPhone 3G works like a charm... without rhyme or reason.
     
  10. midnite810 macrumors newbie

    Joined:
    Apr 8, 2009
    #10
    Had exact same problem, looked it up on the web, brought me to this page and it's now solved! Cheers buddy!!

    Apple wouldn't be Apple without it's quirky little bugs! :D
     

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