Faint red line down middle of screen

Discussion in 'Apple Watch' started by garethjs, Oct 9, 2018.

  1. garethjs macrumors 6502a

    Joined:
    Nov 11, 2008
    #1
    hi guys I just got my AW4 and I activated the torch mode and right down the center (just to the right of the middle dot at the bottom of the screen) I can see a faint red line.

    Once the torch brightness up I can’t see it but when it’s dull the red line becomes obvious again
     
  2. garethjs thread starter macrumors 6502a

    Joined:
    Nov 11, 2008
    #3
    I’m trying to capture it but it’s not as obvious as what I’m seeing with my eyes
     
  3. Alicia1 macrumors regular

    Joined:
    Nov 13, 2009
    Location:
    Gold Coast, Australia
    #4
    I have the exact same thing on my watch in the exact same spot :( Shouldn't have gone looking for it, it is very faint and didn't notice it in normal day to day use (I have had my watch since launch). However now I know it is there I can just see it on the white background on the watch face :( Not sure what to do now..........
     
  4. Relentless Power macrumors Penryn

    Relentless Power

    Joined:
    Jul 12, 2016
    #5
    Doesn’t sound normal. I would consider contacting Apple for an exchange or warranty replacement.
     
  5. Lennyvalentin macrumors 65816

    Lennyvalentin

    Joined:
    Apr 25, 2011
    #6
    My immediate reaction is it's an OLED panel defect, maybe a faulty address line for the green/blue subpixels in the row that shows up as red.

    Suggest returning the watch at some point before warranty runs out; unless this issue is very irritating maybe not right now though due to how constrained supplies are. From what you describe it seems difficult to spot, so probably not a big hurry though.
     
  6. Alicia1 macrumors regular

    Joined:
    Nov 13, 2009
    Location:
    Gold Coast, Australia
    #7
    I am 6 days past my return period however I called Apple this morning and explained to them the issue and they have granted an extension so I can return for a refund. Now to hunt down another SS Gold 40mm :(
     
  7. Steve686 macrumors 68040

    Steve686

    Joined:
    Nov 13, 2007
    Location:
    US>FL>Miami/Dade>Sunny Isles Beach>Condo
    #8
    Screenshot won’t show it??
     
  8. Lennyvalentin macrumors 65816

    Lennyvalentin

    Joined:
    Apr 25, 2011
    #9
    Screenshot only shows the framebuffer image stored in main RAM. If the issue is with the display hardware you can't screenshot it. You'd need to photograph it with a camera.
     
  9. Steve686 macrumors 68040

    Steve686

    Joined:
    Nov 13, 2007
    Location:
    US>FL>Miami/Dade>Sunny Isles Beach>Condo
    #10
    H
    How about videoing it and mocking the camera and changing the lighting instead of a static picture?
     
  10. Alicia1 macrumors regular

    Joined:
    Nov 13, 2009
    Location:
    Gold Coast, Australia
    #11
    I was very lucky, my local store received some 40mm GSS with Milanese today so I went and picked it up at lunch time and happy to report no faint red line down the screen on a white background.

    Will return my faulty one tonight.
     

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10 October 9, 2018