Problem description:
Slow response
EtreCheck version: 2.3 (135)
Report generated 8/9/15, 12:33 PM
Download EtreCheck from http://etresoft.com/etrecheck
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Hardware Information: (What does this mean?)
iMac (21.5-inch, Late 2013)
(Technical Specifications)
iMac - model: iMac14,1
1 2.7 GHz Intel Core i5 CPU: 4-core
8 GB RAM Upgradeable
BANK 0/DIMM0
4 GB DDR3 1600 MHz ok
BANK 1/DIMM0
4 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en1: 802.11 a/b/g/n/ac
Video Information: (What does this mean?)
Intel Iris Pro
iMac 1920 x 1080
System Software: (What does this mean?)
OS X 10.9.5 (13F1096) - Time since boot: about 2 hours
Disk Information: (What does this mean?)
APPLE HDD HTS541010A9E662 disk0 : (1 TB) (Rotational)
EFI (disk0s1) <not mounted> : 210 MB
[redacted] Family (disk0s2) / : 999.35 GB (657.56 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
USB Information: (What does this mean?)
Western Digital My Book 1230 4 TB
EFI (disk2s1) <not mounted> : 210 MB
SSP4TB (disk2s2) /Volumes/SSP4TB : 4.00 TB (1.20 TB free)
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. FaceTime HD Camera (Built-in)
Patriot Memory 15.62 GB
PATRIOT (disk1s1) /Volumes/PATRIOT : 15.62 GB (12.21 GB free)
Thunderbolt Information: (What does this mean?)
Apple Inc. thunderbolt_bus
Configuration files: (What does this mean?)
/etc/hosts - Count: 25
Gatekeeper: (What does this mean?)
Anywhere
Kernel Extensions: (What does this mean?)
/Applications/Parallels Desktop.app
[not loaded] com.parallels.kext.hypervisor (10.1.1 28614 - SDK 10.7)
[Click for support]
[not loaded] com.parallels.kext.netbridge (10.1.1 28614 - SDK 10.7)
[Click for support]
[not loaded] com.parallels.kext.usbconnect (10.1.1 28614 - SDK 10.7)
[Click for support]
[not loaded] com.parallels.kext.vnic (10.1.1 28614 - SDK 10.7)
[Click for support]
/Applications/VMware Fusion.app
[not loaded] com.vmware.kext.vmci (90.6.3)
[Click for support]
[not loaded] com.vmware.kext.vmioplug.14.1.3 (14.1.3)
[Click for support]
[not loaded] com.vmware.kext.vmnet (0207.55.34)
[Click for support]
[not loaded] com.vmware.kext.vmx86 (0207.55.34)
[Click for support]
[not loaded] com.vmware.kext.vsockets (90.6.0)
[Click for support]
/Library/Extensions
[loaded] com.metakine.handsoff.driver (2.3.3 - SDK 10.6)
[Click for support]
/System/Library/Extensions
[not loaded] com.dvdfab.kext.fabio (1)
[Click for support]
[not loaded] com.makemkv.kext.daspi (1.5)
[Click for support]
Problem System Launch Agents: (What does this mean?)
[running] com.paragon.NTFS.notify.plist
[Click for support]
Launch Agents: (What does this mean?)
[not loaded] com.adobe.AAM.Updater-1.0.plist
[Click for support]
[failed] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a...plist
[Click for support]
[loaded] com.coupons.coupond.plist
[Click for support]
[loaded] com.divx.dms.agent.plist
[Click for support]
[loaded] com.divx.update.agent.plist
[Click for support]
[loaded] com.google.keystone.agent.plist
[Click for support]
[running] com.metakine.handsoff.agent.plist
[Click for support]
[loaded] com.oracle.java.Java-Updater.plist
[Click for support]
[loaded] com.paragon.updater.plist
[Click for support]
[not loaded] com.teamviewer.teamviewer.plist
[Click for support]
[not loaded] com.teamviewer.teamviewer_desktop.plist
[Click for support]
Launch Daemons: (What does this mean?)
[loaded] com.adobe.ARMDC.Communicator.plist
[Click for support]
[loaded] com.adobe.ARMDC.SMJobBlessHelper.plist
[Click for support]
[loaded] com.adobe.fpsaud.plist
[Click for support]
[loaded] com.google.keystone.daemon.plist
[Click for support]
[unknown] com.lsreset.plist
[Click for support]
[running] com.metakine.handsoff.daemon.plist
[Click for support]
[loaded] com.microsoft.office.licensing.helper.plist
[Click for support]
[loaded] com.oracle.java.Helper-Tool.plist
[Click for support]
[loaded] com.oracle.java.JavaUpdateHelper.plist
[Click for support]
[loaded] com.paragon.ntfs12.refresh.plist
[Click for support]
[loaded] com.teamviewer.Helper.plist
[Click for support]
[not loaded] com.teamviewer.teamviewer_service.plist
[Click for support]
[loaded] com.westerndigital.ErasePrivilegedHelper.plist
[Click for support]
User Launch Agents: (What does this mean?)
[loaded] com.adobe.AAM.Updater-1.0.plist
[Click for support]
[loaded] com.adobe.ARM.[...].plist
[Click for support]
[loaded] com.hopster.couponprinter.plist
[Click for support]
[failed] com.lastpass.LastPassHelper.plist
[Click for support]
User Login Items: (What does this mean?)
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
VMware Fusion Start Menu Application (/Applications/VMware Fusion.app/Contents/Library/VMware Fusion Start Menu.app)
Dropbox Application (/Applications/Dropbox.app)
Android File Transfer Agent Application (~/Library/Application Support/Google/Android File Transfer/Android File Transfer Agent.app)
WDDriveUtilityHelper Application (/Applications/WD Drive Utilities.app/Contents/WDDriveUtilityHelper.app)
CrossOver CD Helper Application (/Applications/CrossOver.app/Contents/Resources/CrossOver CD Helper.app)
Plex Media Server Application (/Applications/Plex Media Server.app)
Internet Plug-ins: (What does this mean?)
npRevTraxPrintMyCoupon: Version: RevTraxPrintMyCoupon_x86_64 1.0.0.0 - SDK 10.9
[Click for support]
nplastpass: Version: 3.1.61
[Click for support]
CouponPrinterPluginMac1.0.0.7: Version: CouponPrinterPluginMac 1.0.0.4 - SDK 10.7
[Click for support]
Google Earth Web Plug-in: Version: 7.1
[Click for support]
Default Browser: Version: 537 - SDK 10.9
OVSHelper: Version: 1.1
[Click for support]
AdobeAAMDetect: Version: AdobeAAMDetect 1.0.0.0 - SDK 10.6
[Click for support]
FlashPlayer-10.6: Version: 18.0.0.209 - SDK 10.6
[Click for support]
DivX Web Player: Version: 3.2.4.1250 - SDK 10.6
[Click for support]
AdobePDFViewerNPAPI: Version: 15.008.20082 - SDK 10.8
[Click for support]
Flash Player: Version: 18.0.0.209 - SDK 10.6
[Click for support]
QuickTime Plugin: Version: 7.7.3
SharePointBrowserPlugin: Version: 14.0.0
[Click for support]
AdobePDFViewer: Version: 15.008.20082 - SDK 10.8
[Click for support]
CouponPrinter-FireFox_v2: Version: 5.0.5 - SDK 10.6
[Click for support]
JavaAppletPlugin: Version: Java 8 Update 51
Check version
User internet Plug-ins: (What does this mean?)
npBcsMcTcIO: Version: Unknown
[Click for support]
Safari Extensions: (What does this mean?)
Pin It Button
Ultimate Status Bar
LastPass
Open in Internet Explorer
3rd Party Preference Panes: (What does this mean?)
Flash Player
[Click for support]
Java
[Click for support]
Paragon NTFS for Mac ® OS X
[Click for support]
Time Machine: (What does this mean?)
Time Machine not configured!
Top Processes by CPU: (What does this mean?)
15% mdworker(2)
3% mds_stores
3% fontd
2% Plex New Transcoder
2% WindowServer
Top Processes by Memory: (What does this mean?)
1.79 GB com.apple.WebKit.WebContent(8)
631 MB kernel_task
303 MB Safari
147 MB com.apple.IconServicesAgent
115 MB com.apple.WebKit.Plugin.64
Virtual Memory Information: (What does this mean?)
1.50 GB Free RAM
6.49 GB Used RAM (3.42 GB Cached)
0 B Swap Used
Diagnostics Information: (What does this mean?)
Aug 9, 2015, 10:30:10 AM ~/Library/Logs/DiagnosticReports/LastPassHelper_2015-08-09-103010_[redacted].crash
Aug 9, 2015, 10:27:09 AM Self test - passed