All iPads Fake iPad Air vs Real - Purchased through eBay

Discussion in 'iPad' started by Finox831, Apr 16, 2014.

  1. Finox831 macrumors member

    Jul 28, 2010
    Hello all, I'm a bit worried. I purchased a brand new iPad Air from a user on eBay for $438, thought the price was good so I went through with it. The user has 100% feedback and has been an eBay user since 2001, which made me feel confident that he had a history with eBay.

    Now, my iPad Air gets here tomorrow, is there anything I should do to protect myself as a buyer just in case it's not real, or it was used and put back in the box and sold as new?

    I'm looking for tips, maybe record a video of me opening the package? & is there a way to tell if an iPad Air is fake or real, or even if its been previously opened, or used?

    Here's the listing:

    Thanks guys.
  2. jrswizzle macrumors 603


    Aug 23, 2012
    McKinney, TX
    You should've just bought an Apple refurb for $419 + tax. Free shipping, no concerns over quality.

    But I'm sure its all fine. If there's something wrong, eBay overwhelmingly sides with the buyer.
  3. inboxer macrumors regular

    Sep 5, 2013
    I think you will be ok. Either way, you have a 30-60 money back guarantee through eBay and Paypal. You can open up a case with eBay and they will refund your money. I would ask the seller for the serial number and run it through the Apple self solve website to make sure it is valid. If it is new, there should be an Apple limited warranty on it still.
  4. Rodster macrumors 68040

    May 15, 2007
    That's a fair good deal. I wouldn't worry about it. You can run the serial thru Apple to see if it's been registered before.
  5. firedept macrumors 603


    Jul 8, 2011
    Looks like the real deal. Seller seems to have sold some Apple products recently, all with good feedback. As long as serial checks out, I see no issue. Ebay would probably side with you if a dispute arose.
  6. Finox831 thread starter macrumors member

    Jul 28, 2010
    Thanks for all the replies. A lot of you mentioned to check the serial, where can I find the serial number on the iPad Air and is there a website where I can check if the serial number has been previously used, etc?
  7. firedept macrumors 603


    Jul 8, 2011
    Serial should be on the box and on the iPad. Contact seller, they may be able to give it to you in advance. Here is where you can check.
  8. thedeejay macrumors 65816


    Aug 16, 2012
    Toronto, Canada.
    I guess if you're really worried then check the serial # on the iPad Air box and ensure it matches with the iPad Air (found under Settings > General > About). Once they match you can then input the serial with what firedept provided and you should be good!
  9. alphaod macrumors Core


    Feb 9, 2008
    So you didn't get it yet, and already concerned it's a fake iPad? That's not a good way to start.
  10. Finox831 thread starter macrumors member

    Jul 28, 2010
    Just a little update guys: The box serial did match the iPad Air's serial number and I did a serial check through the site and got:

    Valid Purchase Date

    A validated purchase date lets Apple quickly find your product and provide the help you need.

    Telephone Technical Support: Active

    Your product is eligible for complimentary telephone technical support during the first 90 days.
    Estimated Expiration Date: July 16, 2014
    More about complimentary support

    Repairs and Service Coverage: Active

    Your product is covered for eligible hardware repairs and service under Apple's Limited Warranty.
    Estimated Expiration Date: April 16, 2015
  11. TWO2SEVEN macrumors 68040


    Jun 27, 2010
    Plano, TX

    Looks like you are good. Congratulations! :)
  12. eelw macrumors 6502a


    Sep 19, 2012
    Kind of surprised your 1 year warranty actually started on the date you purchased it on EBay. Because it doesn't look like they are an authorized Apple reseller. So I would have expected warranty to start when they originally purchased it. Well better for you.
  13. exizeo macrumors regular

    Mar 23, 2014
    I bought my 13" cMBP Early 2011, from a reseller around Black Friday 2011. Warranty lasted until Nov 2012.
  14. mobutt macrumors 6502

    Jun 22, 2010
    Activation date broooo

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