I think a family member of mine has been scammed with fake support. He said he had licenses for 3 computers, and he offered me some support from them.(I didn't take it) It was virus support, and he said it was from AppleCare (which I'm sure it only covers hardware and app guidance?) He said it costed him 500$, and they remoted into his computer and "optimized it" and "removed junk that's hidden" He also said it was from India. Scam or real?