Family Sharing for iOS apps suddenly not working?

Discussion in 'Apple Music, Apple Pay, iCloud, Apple Services' started by Puonti, Jul 23, 2015.

  1. Puonti, Jul 23, 2015
    Last edited: Jul 24, 2015

    Puonti macrumors 6502a

    Joined:
    Mar 14, 2011
    #1
    Yesterday we noticed that apps I have bought for my iPhone are no longer being shared with my SO, who I've been using Family Sharing with since late last year. Trying to start any of those apps on her phone brings up a notification stating that this app is no longer being shared with her and that she needs to buy it from the App Store.

    I've double-checked that she is still part of my "Family" in Settings / iCloud. I've made sure my "Share My Purchases" setting is enabled. We haven't touched any of these settings since enabling Family Sharing.

    I find it highly unlikely that all of those developers would have changed their apps' Family Sharing policy in unison, but I'm also not seeing anything in the news about Apple changing its Family Sharing policies or Apple customers in general having trouble with Family Sharing specifically.

    Is anyone else experiencing these kinds of issues right now? Or have you ran into this problem previously and found a way to fix it?
     
  2. bgro macrumors 6502a

    Joined:
    Jul 6, 2010
    Location:
    South Florida
    #2
    I'm experiencing MAJOR issues with my Apple Music family subscription. When I click on manage subscriptions it doesn't show my Apple music trial subscrition (should be Family plan) it shows some weird Business account trial.
     
  3. Puonti thread starter macrumors 6502a

    Joined:
    Mar 14, 2011
    #3
    This probably changes nothing for you, but for whatever reason the problem is now gone for us. Just moments ago we once again tried to launch one of them with no luck (as we have for the past couple of days), noticed some app updates were available, updated two of the shared apps and now all of them work.

    I can't explain it, unfortunately. I just hope they continue to work.
     
  4. bgro macrumors 6502a

    Joined:
    Jul 6, 2010
    Location:
    South Florida
    #4
    It actually started working for us again too later on that same day. Strange but at least it's working now.
     

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