Fantastic service from Apple!

Discussion in 'iPod touch' started by Phil A., Oct 7, 2008.

  1. Phil A. Moderator

    Phil A.

    Staff Member

    Joined:
    Apr 2, 2006
    Location:
    Shropshire, UK
    #1
    Thought I'd share my recent brilliant experiences with Apple to re-iterate what a fantastic company they really are:
    I recently bought a 32GB iPod touch and "recycled" my old 16GB to my wife. Unfortunately, a day after I gave her it, the top sleep button stopped working. I checked my warranty status and had about a week left on it, so I filled in a warranty request. Within a week, Apple had collected the old iPod, verified the fault and shipped a new one out, which came today. I'm guessing it's a refurb unit but it looks absolutely brand new, and my wife is delighted!
    I don't know of many (if any) other companies who would take an 11 month+ old device and swap it over with no issues at all - big props to Apple for this brilliant service :D
     
  2. -Dark Angel- macrumors 6502

    Joined:
    Nov 13, 2007
    #2
    Hey, I was tricked, this isn't a sarcastic thread like I thought it was! Oh well, sounds great though for taking care of their customers ^^
     
  3. Ice-Cube macrumors 6502a

    Ice-Cube

    Joined:
    Jul 27, 2006
    Location:
    Somewhere over the rainbow
    #3
    Glad you're happy with the much loved fruit company. :)
     

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