Hi all,
My Watch has a few issues, like a sticky crown that just goes back to being sticky 1-3 days after cleaning and some quality issues with the display, etc. It's nothing completely debilitating, but nonetheless unacceptable for a device at this price point.
At launch when I got it, I hesitated to have it swapped as there were no replacements available and it would've left me without my Watch for several weeks right after getting it. Recently, at the Apple Store, I was told there are still no in-store repairs and they'd likely have to sent it in.
Has anybody managed to get a Watch with various issues swapped quickly? I have AppleCare+ and would hope that there is some way to just get it exchanged on the spot or have a new one delivered to me / the Apple Store before I have to sent in mine. Any advice or magic words I have to say? ;-)
Thanks!
My Watch has a few issues, like a sticky crown that just goes back to being sticky 1-3 days after cleaning and some quality issues with the display, etc. It's nothing completely debilitating, but nonetheless unacceptable for a device at this price point.
At launch when I got it, I hesitated to have it swapped as there were no replacements available and it would've left me without my Watch for several weeks right after getting it. Recently, at the Apple Store, I was told there are still no in-store repairs and they'd likely have to sent it in.
Has anybody managed to get a Watch with various issues swapped quickly? I have AppleCare+ and would hope that there is some way to just get it exchanged on the spot or have a new one delivered to me / the Apple Store before I have to sent in mine. Any advice or magic words I have to say? ;-)
Thanks!