Fault with automatic pausing in workout app

[shambles247]

I went to the gym earlier really excited to try out the workout app.
Set it to "other" and without a goal set, I started my workout with a little jog on the treadmill.

When putting my watch down to my side it turns the display off, when I raise it again it automatically pauses the workout, sometimes. It's sort of random. I couldn't get it to stop pausing.

I then spent 30 minutes on the phone to Apple support. We tried a few things but he said I would need to re - pair it with my phone. Ive come home to do that and its still doing the auto pause thing. Im now trying a full reset and if that doesn't work I have to call support back.

Pretty annoying.

Anyone else had any problems?

Thanks

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I have since spoken to Apple support again and after trying various resets, still have the fault.

Waiting for 'engineering' to get back to me in the next couple of days.

 

[Brian Y]

I went to the gym earlier really excited to try out the workout app.
Set it to "other" and without a goal set, I started my workout with a little jog on the treadmill.

When putting my watch down to my side it turns the display off, when I raise it again it automatically pauses the workout, sometimes. It's sort of random. I couldn't get it to stop pausing.

I then spent 30 minutes on the phone to Apple support. We tried a few things but he said I would need to re - pair it with my phone. Ive come home to do that and its still doing the auto pause thing. Im now trying a full reset and if that doesn't work I have to call support back.

Pretty annoying.

Anyone else had any problems?

Thanks

Try setting it to open the last app rather than the watch app upon raising your wrist? Might be a workaround.

 

[shambles247]

Try setting it to open the last app rather than the watch app upon raising your wrist? Might be a workaround.

Nope tried that, but also when in the workout app, nothing else should pause the workout until you say so.