Faulty Classic Buckle strap

[ukms]

My black classic buckle strap is faulty (the metal part that slots in) . It does not sit flush in the slot, sits around 1mm outside the slot and moves. Anyone experienced the same ? Have swapped the strap with another watch and its the same in the other watch so likely to be the strap (the sport band from the other watch seemed fine in mine). Spoken to Apple and sent photos, agreed straight away it was wrong .... just awaiting to hear back with a resolution.

Anyone else seeing this ?

 

[kinster]

It's been shown in a couple of other threads.

 

[ukms]

It's been shown in a couple of other threads.

Any idea where ? .... or what the resolution was by Apple ?

 

[kinster]

Any idea where ? .... or what the resolution was by Apple ?

They were embedded in them really long threads. It seems like it's "normal" according to the owner.

 

[mattopotamus]

I don't think anything looks wrong -/

I have the same band, and I guess it sits a little more flush. I don't think I would notice if it was 1mm off like that.

 

[ukms]

They were embedded in them really long threads. It seems like it's "normal" according to the owner.

Each to their own ..... I'm certainly not accepting it as normal on a £600 watch .... normally I'd just send it back as faulty but there is no chance of getting a replacement without involving Apple support ..... I may just send it back anyway if they don't come up with something and keep the Sport that I was going to return.

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I don't think anything looks wrong -/

I have the same band, and I guess it sits a little more flush. I don't think I would notice if it was 1mm off like that.

Fair enough if your happy .... but I don't agree and neither did Apple .... they said it should be flush (like the marketing pics) and certainly shouldn't move (which this does). Its supposed to be precision made with minute tolerance.