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Faulty 'G' key on touch bar MBP
- Thread starter snerkler
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Sounds like a failure with regarding the keyboard. I'm not sure if you have a a 2016/21017 MBP which seems to have lots of keyboard issues. If the keyboard is not functioning regardless of the model, you should have Apple check it out
Good luckJoy. Thanks, I guess I'll have to make a Genius Bar appointment at some point
Cheers. It will probably be a while before I get there
Make sure you get it in before warranty expires.
I took the extended Apple Care out so I think there's still nearly 24 months left
Smart, since there are multiple posts on this forum about the 2016 MBP keyboards failing.
OP wrote:
"Thanks, I guess I'll have to make a Genius Bar appointment at some point"
Warning!
Don't wait until "some point".
Take it in for repair AS SOON AS POSSIBLE.
That means, "make the appointment NOW".
This is a $500 fix -- or more.
That is not a misprint.
They have to replace the entire top case, even if only one key isn't working.
You want this done before your warranty runs out.
You snooze on this, and you're going to loose.
And loose big time.
"Thanks, I guess I'll have to make a Genius Bar appointment at some point"
Warning!
Don't wait until "some point".
Take it in for repair AS SOON AS POSSIBLE.
That means, "make the appointment NOW".
This is a $500 fix -- or more.
That is not a misprint.
They have to replace the entire top case, even if only one key isn't working.
You want this done before your warranty runs out.
You snooze on this, and you're going to loose.
And loose big time.
You may have missed the post where I said I'd got warranty until 2020. Whilst it may be a while before I can get it I mean a few weeks, certainly not 2 years
Thanks - I'm reading that they improved the keyboards a little but people still report problems (as you are). I've got 2 2017s coming next week and having paid a pretty penny for both, I can't say I'm happy about what I'm reading. Looks like I either return them or get AppleCare+ and sell them before the warranty is up. :/
Mine seems to be different from the others though as they just stopped working. Mine stopped working for a while but now works although occasionally it types the letter g twice. I'm wondering if resetting NVRAM/PRAM might help, although I'm biting the bullet and upgrading to High Sierra so that may inadvertently fix it
My keyboard/top case was replaced for this issue ("N" key) about six months ago, it's been fine ever since. I noticed it was most obvious when the MacBook Pro warmed-up.
Turnaround time for the repair was about three (3) days through the local Apple Store, and they replaced the entire top-case, battery, etc.
I know the keyboard gets a lot of shade but I like typing on it, especially for long documents/e-mails/etc.
Turnaround time for the repair was about three (3) days through the local Apple Store, and they replaced the entire top-case, battery, etc.
I know the keyboard gets a lot of shade but I like typing on it, especially for long documents/e-mails/etc.
It will be very interesting to see the resale value of these things...
The uninformed will likely remain to happily pay through the nose, the informed likely to laugh at any such suggestion...
Q-6