Hi, My husband bought his iPhone 6 in the US - carrier free. We have since moved to the Middle East and the phone seems to have a hardware fault which means the touch screen works intermittently. He cannot answer calls, phone has a mind of it's own, etc, etc. He has been in contact with apple support online several times who have tried to resolve the issue with phone resets etc but to no avail. They are now advising him to go to the local carrier here in Qatar we are using with prepaid contract to get service. This is totally useless as they didn't sell him the phone. Does anyone have any suggestions on how we can get some sense out of apple to take responsibility for this problem with a 3 month old phone. Thanks in advance for any advice.