Faulty keys on MBP 2017, upgrade to new 2020 MBP?

[erasr]

I could wait until the Apple store opens and take it in (can’t be bothered with all the hassle though) but will they swap it out for a different device or have to spend a while swapping the keyboard?

OR I could sell it and buy a new MBP or Air.

My question is, in the U.K, will they swap the laptop completely or need time to change the keyboard?

 

[Jarousin]

Last week I called Apple regarding my 2018 keyboard failing. Called Wednesday, they had a return kit to me by Thursday, I shipped it off, they received and repaired it Friday and got it back to me by Saturday. Even though it works I still plan on trading/selling for a 2020 model. This keyboard is killing me.

 

[chrfr]

I could wait until the Apple store opens and take it in (can’t be bothered with all the hassle though) but will they swap it out for a different device or have to spend a while swapping the keyboard?

OR I could sell it and buy a new MBP or Air.

My question is, in the U.K, will they swap the laptop completely or need time to change the keyboard?

They will replace the keyboard, not the entire computer.