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I have a butterfly keyboard and keys do stick occasionally but for the most part has been fine. Bad deal for people who got lemon keyboards. I wonder if I am eligible to get it replaced?

Not every experiment is going to be a success.
I have th MacbookPro 2018 and never had a problem to date. I must be a lucky man because many of my friends had problems with the keyboard. It is for me a mystery...
 
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I have th MacbookPro 2018 and never had a problem to date. I must be a lucky man because many of my friends had problems with the keyboard. It is for me a mystery...

It will be a ticking time bomb right now. I have the 2018 MacBook Air that is using butterfly keyboard and I don't have problem either, because most of the time it setting inside my drawer and when i use it I cover it with TPU cover.

I don't trust this keyboard design and hate it. The key travel is so short and typing on the butterfly keyboard feel like tying on a chop-board.
 
So they will each get $1.21 and some lawyers made millions. Cool

Class actions exist exactly for these cases though: a single consumer would not even attempt a lawsuit for a hundred bucks or less, even if they would deserve it. Anything they get is better than zero, which is the alternative they would have got otherwise.

Furthermore, consumers will get individually a small amount, but Apple is still at -50 Millions. Even if you have deep pockets like Apple that's a significant amount to book in the negative and this does not even consider the reputation damage for the brand.
 
My personal opinion is that the keyboard had manufacturing defects and some were bad out of the factory. I bought a 15 MBP in 2017 and after about 8 months I went to a an authorised repair shop and had it changed. They put a newer model on my laptop, a 2017 iteration I believe, since the tot case was slightly different on the 2018 model. I jokingly asked if I would return for the same issue and they said „no, it's fixed now”. No keyboard issue since, not multple registering, no sticky keys, nothing, it just works fine.

My guess is if/once you had a good one, it wouldn't develop any issues that easily, especially not from dust particles. Maybe the tolerances were so small that defects would occur frequently, but I don't think it's a reliability issue.

To be the butterfly keyboard felt more accurate then the previous versions, once you got used to it. The lack of key travel didn't affect me that much because I don't type a lot. The new keyboards are a lot better than the 2015 and previous models though.
 
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I miss the 3rd Gen Butterfly, that keyboard was so nice to type on. 1st/2nd Gen didn't have enough travel, but 3rd Gen was perfection.
 
And I waited because it wasn't quite bad enough, and it finally got bad enough, and I got a discount on a new MBP, not a repair. GRRR... I thought bringing it in when it started would provide some cover when it did get 'bad enough'. I should have pushed for a repair at the time, but I'd be stuck with a new keyboard of the same design that is failing. *sigh*
 
I'm guessing that this doesn't include people who had their keyboards replaced under warranty? I had mine replaced at least 3 times in a 4 year period due to either sticking keys or lost keycaps but all were under warranty
 
It seems like you'll be entitled to a payout if you're in those states listed yes, but don't expect anything significant.
I'd accept anything at this point. It was years ago, so out of sight and out of mind, but was still a frustrating experience. The only plus in the situation was every time they replaced the keyboard, I got a brand new battery.
 
I'd accept anything at this point. It was years ago, so out of sight and out of mind, but was still a frustrating experience. The only plus in the situation was every time they replaced the keyboard, I got a brand new battery.

Now I'm curious what your battery health was at each time. Really damning evidence if your batteries were substantially outlasting your keyboards.
 
I have a butterfly keyboard and keys do stick occasionally but for the most part has been fine. Bad deal for people who got lemon keyboards. I wonder if I am eligible to get it replaced?

Not every experiment is going to be a success
I'm afraid that the lesson learned was that there were plenty of consumers who could be duped into their "Look how THIN it is!" marketing BS, where how thin it was resulted in compromises to basic function. (Like crappy KBs, thermal throttling, etc) And, plenty of those consumers didn't know any better when these issues happened and bought into the "I'm using it wrong, I'm not keeping it clean enough, etc)

Apple learned that there are plenty of people who buy into the "Look how THIIIIINNNNNNN it is! fap fap fap" BS no matter how crappy the device performs in real world use. A lot of them have YouTube channels and tens of thousands of twitter followers.

Sigh.

If anything, Apple learned that people like us, who prefer that devices we pay thousands of dollars for actually WORK properly, don't matter as much as the idjits who will gladly pay for total and absolute crap...

I can assure you if Apple learned anything, that Apple learned the absolute wrong lessons over the past few years.

Sigh.

Not really. What "absolute wrong lessons" did Apple learn? Apple learned the design was poor, spent zillions on repairs (e.g. mine was replaced twice for free, which meant Apple made no money on that box) and stopped using that design. What else do y'all expect a manufacturer to do? Sheesh.
 
I'm one of the ones you quoted. I think Jony has been a very innovative designer. I do not have any feelings towards him as an individual.

But it was under his design leadership that these keyboards happened and it was under his leadership we got the touch bar and impossibly thin laptops that overheated way too easily.

So I feel the blame really has to go on him and also to people who enabled him and didn't put an end to these poor design choices sooner. I don't think he had to leave the company over it, but he clearly needed to be reigned in.
Some of us like the touchbar. I will miss it when the high end M2 MBPs come out and I replace my 2016 MBP. The third keyboard it has now seems to work fine. And I fully disagree when you categorize this box as "impossibly thin laptops that overheated way too easily."

Mine is an absolute maximum MBP used hard for graphics and usually driving three 4K displays plus the MBP display. Obviously it heats up when used hard, but in my laptops-since-the-Duos experience it does not overheat way too easily. That distinction went to the G3 laptops if IIRC.
 
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And I waited because it wasn't quite bad enough, and it finally got bad enough, and I got a discount on a new MBP, not a repair. GRRR... I thought bringing it in when it started would provide some cover when it did get 'bad enough'. I should have pushed for a repair at the time, but I'd be stuck with a new keyboard of the same design that is failing. *sigh*
Not necessarily. The third keyboard I got works fine. I do believe they evolved the design engineering a bit.
 
Some of us like the touchbar. I will miss it when the high end M2 MBPs come out and I replace my 2016 MBP. The third keyboard it has now seems to work fine. And I fully disagree when you categorize this box as "impossibly thin laptops that overheated way too easily."

Mine is an absolute maximum MBP used hard for graphics and usually driving three 4K displays plus the MBP display. Obviously it heats up when used hard, but in my laptops-since-the-Duos experience it does not overheat way too easily. That distinction went to the G3 laptops if IIRC.

Denial.
 
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