Faulty Power Adapter

Discussion in 'MacBook Pro' started by rumorman69, Oct 19, 2011.

  1. rumorman69 macrumors regular

    Joined:
    Jun 25, 2010
    #1
    Hey guys. So I have two Macbook Pros. One is two years old and I've had the other one for about a month. The thing is for the last year or so the power adapter from my first mbp hasn't been working properly. I usually have a "not charging" message on my menu bar and I have to reconnect the magsafe adapter several times for it to actually charge.

    I was wondering if there was any way for apple to replace this free of charge. When Apple replaces power adapters, do you usually have to send the faulty one back to them? I was thinking, if I told them the adapter on my new mbp wasn't working properly they would most likely send me a new one, but it would be pointless if I had to send the adapter back because then I would have to send the new and working one back and keep my faulty one. Any ideas? Thanks.
     
  2. alphaod macrumors Core

    alphaod

    Joined:
    Feb 9, 2008
    Location:
    NYC
    #2
    Just call them with the Mac that still has warranty.
     
  3. jekyl macrumors 6502

    jekyl

    Joined:
    Mar 6, 2011
    Location:
    Mid-Michigan
    #3
    Apple is really liberal with customer service, but I wonder how long that will last if people take advantage of it like this. Just be honest about it and tell them it's the older one that died. You are a repeat customer, and if you aren't going to them for repeat problems they may decide to bless you with a freebie.
     

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