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FCX 10.1 - Hangs at Startup

alksion

alksion

macrumors 68000
Original poster
Sep 10, 2010
1,712
112
Orange County CA
I am experiencing a slight freeze with FCX 10.1 when the application is waiting to open at the splash screen. I have a maxed out 27" iMac with a PCIe SSD and the application takes 10 seconds or more to load. During this time, the pin wheel spins until the application's launch. It looks like the application is crashing, but eventually it'll open. This does not seem normal.

I've tried:
- Reinstalling the application
- Running all updates
- Removing all external devices
- Deleting the main library and creating a new one
* This worked when opening the application with the newly created library for the first time. It opened right away like I thought it should with no problems. However, after quitting the application and reopening FCX, it goes right back to hanging at the splash screen. Because of this, I think it has something to do with libraries, but I don't know why.

If anyone else has experienced something similar, please confirm. Furthermore, if anyone knows of a solution, please let me know. Thanks!
 
Last edited:
4God

4God

macrumors 68020
Apr 5, 2005
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Interesting, where are you saving your library files? Try external and see if it still hangs.
 
alksion

alksion

macrumors 68000
Original poster
Sep 10, 2010
1,712
112
Orange County CA
4God said:
Interesting, where are you saving your library files? Try external and see if it still hangs.
Click to expand...

First off, thank you for the quick reply! I was saving the libraries directly to my PCIe SSD. I tried your suggestion with an external USB3 to no avail.

I cannot understand why it'll open up perfectly on a new library and then revert back to hanging at the splash screen for a bit.

I found that sometimes clearing the recent libraries also causes FCX to open quickly, but this does not always work.

Here's what I discovered and I hope it helps.
1. I created the first and only library called "test" and the application opens fine.
2. Quitting the application and reopening that library "test" yields my current problem every time.
3. I created a second library called "test 2" and the application opens fine.
4. Quitting the application and holding down the control key on the dock application before opening allows me to select library "test 2" or library "test."
5. If I select "test 2", FCX opens perfectly and smoothly every time. If I select "test" or simply click the application without selecting a library manually before hand, we run into my issue upon opening.

Thinking it was a problem related to the "test" library, I remove it in FCX, quit the application and drag the "test" library to the trash. Attempting to open FCX with what I think is the working (test 2) library, my problem is back again. You can repeat this process as many times as you'd like, with the same results.

Sorry for all the information, but I appreciate you taking the time to help me!
 
4God

4God

macrumors 68020
Apr 5, 2005
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My Mac
Interesting indeed. I'm not having that issue on my early 2011 15" Macbook Pro. I know you're on Mavericks but did you update to 10.9.1?
 
4God

4God

macrumors 68020
Apr 5, 2005
2,132
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alksion said:
Yes and this is on a clean install of 10.9.1 and fresh install of FCX 10.1.
Click to expand...

Above my pay grade, I would send Apple feedback on that one. The only other thing I could think of is to open FCP with both libraries, then close the original "test" library, close FCP and then reopen.
 
alksion

alksion

macrumors 68000
Original poster
Sep 10, 2010
1,712
112
Orange County CA
4God said:
Above my pay grade, I would send Apple feedback on that one. The only other thing I could think of is to open FCP with both libraries, then close the original "test" library, close FCP and then reopen.
Click to expand...

I found the solution! I don't why this worked, but it did! When I was creating new libraries, I was doing it in the actual final cut application. Instead I followed these instructions from Apple's troubleshooting basics.

"You can isolate issues with libraries by creating a new, empty library when opening Final Cut Pro X. This will demonstrate that Final Cut Pro X is working as expected with a new library. Then, you can open and close your libraries one at a time until you are able to reproduce the issue and identify an affected library.

To create a new library, first quit Final Cut Pro. Then, Option-click the Final Cut Pro application icon in the Dock and click New to create a new library."

Doing it with this method worked as opposed to creating a new library directly in the application. I don't know why, but I am not complaining! It takes about 5 seconds to load after a restart, but then opens in a split second every time after that. I hardly ever restart my system so it's not a problem.

One last quick question for you. Is normal for it to always say restoring window layout on the splash screen? It only says it for a half second, but I just want to make sure this is what it should be doing.
 
Last edited:
4God

4God

macrumors 68020
Apr 5, 2005
2,132
267
My Mac
alksion said:
I found the solution! I don't why this worked, but it did! When I was creating new libraries, I was doing it in the actual final cut application. Instead I followed these instructions from Apple's troubleshooting basics.

"You can isolate issues with libraries by creating a new, empty library when opening Final Cut Pro X. This will demonstrate that Final Cut Pro X is working as expected with a new library. Then, you can open and close your libraries one at a time until you are able to reproduce the issue and identify an affected library.

To create a new library, first quit Final Cut Pro. Then, Option-click the Final Cut Pro application icon in the Dock and click New to create a new library."

Doing it with this method worked as opposed to creating a new library directly in the application. I don't know why, but I am not complaining! It takes about 5 seconds to load after a restart, but then opens in a split second every time after that. I hardly ever restart my system so it's not a problem.

One last quick question for you. Is normal for it to always say restoring window layout on the splash screen? It only says it for a half second, but I just want to make sure this is what it should be doing.
Click to expand...

Great information! Thanks for sharing that. Yes, regarding the splash screen.
 
alksion

alksion

macrumors 68000
Original poster
Sep 10, 2010
1,712
112
Orange County CA
4God said:
Great information! Thanks for sharing that. Yes, regarding the splash screen.
Click to expand...

I tested FCX in a new account, no problems whatsoever. I don't know what's different in my account that's causing it. I hope this helps.

Edit: As soon as I add my iCloud account to the test account, the problem begins occurring in the test account as well.
 
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