FedEx Blocked Zone- Cancelled Order (Vzw)

Discussion in 'iPhone' started by oats555, Sep 22, 2015.

  1. oats555 macrumors newbie

    Joined:
    Sep 19, 2013
    #1
    Preordered from VZW.com. Got an email to contact the fraud department to verify info. Called and VZW said they cancelled my order because I was in a fedex blocked zone where fedex won't ship phones due to high fraud.... I'm in NYC in a nice neighborhood where you're lucky to get a 3k 1BR. What high fraud are they talking about? They want me to go to the store to get it (but I still have to reorder, preorder is cancelled)... is this a joke? Have ordered and got shipped from Apple.com before no problem. I should add that I live in a doorman apartment where they sign for packages, so its not like someone is going to walk off with it.
     
  2. billinaz macrumors 6502

    billinaz

    Joined:
    Sep 11, 2008
    Location:
    Goodyear AZ.... for now.
    #2
    They should have at least given you the opportunity to pick it up at a store rather then to just cancel it! That just is crappy customer service!
     
  3. CNeufeld macrumors 6502a

    Joined:
    Nov 25, 2009
    Location:
    Edmonton, AB
    #3
    Fraud is not the same as theft... All the stuff you're talking about has to do with reducing theft.

    C
     
  4. vikingjunior macrumors 65816

    vikingjunior

    Joined:
    Aug 17, 2011
  5. Silver Idaten macrumors 6502

    Joined:
    Jul 31, 2015
    Location:
    Stratford, CT
    #5
    Verizon is just terrible to deal with all around, as I learned from experience. To hell with them.
     
  6. willmtaylor macrumors G3

    willmtaylor

    Joined:
    Oct 31, 2009
    Location:
    A Natural State
    #6
    YMMV. I've never had any issues. Same could be said for any carrier at any given time.
     
  7. racer1441 macrumors 68000

    Joined:
    Jul 3, 2009
    #7
    Similar story to mine. System had a hickup on their end so instead of fixing it, it got canceled. They will put my order back in, for november delivery!

    Screw verizon.
     

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