Fedex Too Rough?

All of the shippers treat packages like that. I guess the only suprise here is that they did it in front of you. Much worse things probably happened though while it was in-transit.

 

It is human nature to not give a rats ass about something unless it is yours. People , in general, are are just rude and inconsiderate.

 

I've never had a problem with them.

 

I don't think that they have the time nor do they care about babying your computer when nothing will happen to it either way.

 

At times they can be....I have had some packages really thrown around but thankfully it was just shirts inside.

I have had some BAD scratches on some boxes

Nothing broken though

Complain to the local branches

 

To do all of that in front of you was beyond rude and unprofessional. I would've been furious with him, and maybe called corporate.

 

My experiences with Fedex have been nothing short of horrible. I believe their crowning achievement was when I was waiting for a package one day and actually watched from my front room with windows open as the delivery guy walked up to my front door, slapped a failed delivery notice on it without bothering to knock, and walk back to his truck and drive away.

It's also been my experience that they don't give a crap if you complain unless you're a business customer. The aforementioned item was coming for a friend of mine, and her father had it sent here instead of trying to get it to her dorm room (it was overnighted as she needed it the next day). When she called to complain, they blew her off. When she had her dad call and threaten to have his business stop using them on a permanent basis, they were much more amenable to rectifying the situation.

 

If any shipper isn't packing their items to survive a 3-4 foot fall, let alone being tipped over, they're probably not going to be eligible for insurance on the boxes. Things fall over unloading containers, pallets, etc. If what they were doing was generating lots of insurance claims, it wouldn't be happening.

What are you going to call and complain about? "I saw the delivery person tip over my package to scan it for arrival. Nothing happened but I didn't like it."

 

Working at UPS has taught me two things: ADD MORE PADDING & USE MORE TAPE.

As said above, boxes fall even if everyone is doing their job properly. Then you have loaders putting 50 lb. boxes on top of 5 lb. boxes, the jams where hundreds of pounds of packages are concentrated on a small package, and the average worker tossing boxes from point A to point B. Also, the words Fragile, Glass, Up, or anything along those lines have very little meaning as well.

 

Every package I had gotten up until recently, was damaged.. it sucked royally! The sides looked pushed in like they were trying to see what was inside, and if you get anything from China shipped via EMS then on to FedEx, you might as well consider the product damaged.. ugh!