Hey everyone, I recently had to get a replacement iPhone 6+. It says scheduled for delivery is tomorrow by 8 pm. However, it is at my local Fedex hub (the next town over) since early this morning. I called, and they said that they have specific instructions on not to ship it before tomorrow? Is this seriously right? I can't just go pick it up?
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Fedex won't ship replacement phone a day earlier?
- Thread starter snarestud940
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With Fedex and UPS you can not pick up at the local facility unless the shipper request hold for pick up or until a delivery attempt has been made first.
It is policy, if you picked it up you either called, or went online after they tried to deliver it, or the sender requested a hold for pick-up. The only other way you would have picked it up is if the person working there messed up. The packages come in and go right to the truck for shipping. They don't go in some waiting for pick up area before they go to the truck for delivery unless requested by the sender.
UPS has a "my choice" program where you and request it to be held prior to a delivery attempt, but you have to be enrolled online already.
That is strange. I pick up Fedex and UPS packages from the local facility every single week. I just go online and request it be held for delivery. No delivery attempts are ever made and the sender doesn't request a hold either.
I just stated that if you are enrolled in UPS "my choice" you can request for hold. If you are not you have to wait for a delivery attempt. It must be true for Fedex as well. If you are a regular person with no account that is the policy.
It is too late for the OP, if he doesn't already have an account he will have to wait for a delivery attempt.
if you could pick it up it wouldn't be until the date that it's supposed to be delivered...they don't release them early.
I've called Fedex over the phone before having an account and they would hold it. And account is not necessary. Since it requires a photo id, there is no security issue.