I just spoke with someone on the phone whom I dealt with regarding my iMac purchase and he completely shut me down at an extended goodwill offering for having to deal with 5 different defective iMacs and a big FedEx debacle concerning a shipment of one of them. He originally offered $100 discount for my original purchase at the time (for the FedEx fiasco) and now that I have gone through 5, he says I can no longer accept replacements even though I already got through with a case # for one last week. And that all he can do is give me a refund and the same $100 discount on a future purchase. I had to take off two days of work for the shipping situation that cost me much more than that (I'm not expecting an equivalent discount, just something like 150-200) on top of the already over-a-month-long 5 replacements. I feel like I'm being punished for doing absolutely nothing except waste time (over a month) on testing 5 iMacs for them. I've had to deal with bad situations with Apple in the past and it's always worked out decently. One time they even gave me a $100 discount PLUS a free set of $150 earbuds two years ago for neglecting to call me back on an issue. This is by far the worst experience and I get nothing except the discount I came in with. Is there anything I can do at this point in getting better treatment?