File directory window not showing sub-directories

Discussion in 'Mac Basics and Help' started by DJDools, May 3, 2012.

  1. DJDools macrumors newbie

    Joined:
    May 3, 2012
    #1
    Hi there

    I wonder if anyone can help...

    Yesterday, for no apparent reason, whenever i tried saving a file/document (whether a web archive or a Pages doc), the usual dialogue box would pop up, but the 'locations' bit would disappear -- i.e., although I can see a list of 'My Favourites' on the left, nothing is happening when I click on one.

    Before, if I clicked on a location, the file directories would come up in the view panel, and then I could click on further sub-folders... But now this is just not happening.

    Any ideas?

    Thanks so much
     
  2. GGJstudios macrumors Westmere

    GGJstudios

    Joined:
    May 16, 2008
    #2
    Have you tried restarting your computer? That's a basic first step in troubleshooting, and solves a number of issues.
     
  3. DJDools thread starter macrumors newbie

    Joined:
    May 3, 2012
  4. GGJstudios macrumors Westmere

    GGJstudios

    Joined:
    May 16, 2008
    #4
    To better understand what you're experiencing, take a screen shot and post it.
     
  5. DJDools thread starter macrumors newbie

    Joined:
    May 3, 2012
    #5
    Screenshot of problem

    Here you go:
     

    Attached Files:

  6. GGJstudios macrumors Westmere

    GGJstudios

    Joined:
    May 16, 2008
    #6
    What happens if you double-click the Documents icon you have highlighted?
    Also, what happens if you click this button?
    Save_Prob_TEMP copy.png
     
  7. DJDools thread starter macrumors newbie

    Joined:
    May 3, 2012
    #7
    Nothing...

    It used to show folders in that directory, but no more.

    It doesn't show up anything in any directory now. :(
     
  8. GGJstudios macrumors Westmere

    GGJstudios

    Joined:
    May 16, 2008
    #8
    Close Pages and other apps that you may have running. Then delete:
    /Users/yourusername/Library/Preferences/com.apple.finder.plist​
    Then relaunch Finder.
     
  9. DJDools thread starter macrumors newbie

    Joined:
    May 3, 2012
    #9
    Strange thing:

    My Library isn't in /Users/MYusername

    Nor can I find the com.apple.finder.plist

    Anyway, I have just restarted everything for the 7th time today...and it now seems to be working.

    I'm a little worried as seeing as though nothing has been 'fixed' then the problem could arise again...

    Also, where is my com.apple.finder.plist???

    :confused:
     
  10. GGJstudios macrumors Westmere

    GGJstudios

    Joined:
    May 16, 2008
    #10
    Your Library folders are hidden by default in Lion. To get to your /Library or /Users/yourusername/Library (also known as the ~/Library) folders in Lion:
    • Launch Finder and click Go > Go to Folder and type: /Library or ~/Library
    • Hold the Option key while clicking the Go menu item, which reveals your ~/Library folder in the menu.
    • Make it permanently visible by entering the following command in Terminal, then press the Enter key:
      chflags nohidden ~/Library​
    • 18 ways to view the ~/Library folder in Lion
     
  11. ezramoore, May 3, 2012
    Last edited: May 3, 2012

    ezramoore macrumors 6502a

    Joined:
    Mar 20, 2006
    Location:
    Washington State
    #11
    This may sound stupid, but have you tried approaching the right-hand side of that window and dragging the left border over. The 'Favorites' area in an open dialogue is resizable.

    Also, if you cannot grab the edge of the favorites tray since it is so close to the window border, grab the window border and resize it out to the right. You will then be able to see the edge of your favorites tray and get it normally sized again.
     
  12. DJDools thread starter macrumors newbie

    Joined:
    May 3, 2012
    #12
    Thank you for this, only it wouldn't work for me. I launched Finder and clicked go etc, but nothing came up...

    I hope nothing dodgy is going on with this Mac; it's not even a year old...

    Thanks for your help so far...I appreciate it.

    ----------

    Thanks, I'll certainly give that a go if it happens again.

    Like I said, it seems to have miraculously and spontaneously corrected itself; but it took 7 re-starts and 2 days to do it!
     
  13. GGJstudios macrumors Westmere

    GGJstudios

    Joined:
    May 16, 2008
    #13
    What do you mean "nothing came up"? Did you try the 2nd option in the list I posted?
     
  14. DJDools thread starter macrumors newbie

    Joined:
    May 3, 2012
    #14
    That it just didn't come up with any results...

    But it's by the by as I can see my Library folder, i just can't find the plist file you mentioned earlier.
     
  15. GGJstudios macrumors Westmere

    GGJstudios

    Joined:
    May 16, 2008
    #15
    You're saying it's not in your Preferences folder?
     
  16. DJDools thread starter macrumors newbie

    Joined:
    May 3, 2012
    #16
    Yup.

    In fact, it doesn't seem to be ANYwhere!
     
  17. GGJstudios macrumors Westmere

    GGJstudios

    Joined:
    May 16, 2008
    #17
    Open your ~/Library/Preferences folder, sort by name, and post screen shots.
     

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