File loss after installing Yosemite

Discussion in 'OS X Yosemite (10.10)' started by mattvb3313, Jul 28, 2014.

  1. mattvb3313 macrumors newbie

    Jul 28, 2014
    Hi All,

    I installed the beta this weekend and it was working great. My mid 2010 MBP ran out of battery and after charging, it would not turn back on. the while light on the front came on, and the HD made a noise like it was turning on but then the screen remained black and nothing happened.

    After bringing it to Apple, the rep restores me to 10.9.4 Mavericks and this process wiped all my files off my computer.

    Is there anyway to get my files back (music, photos, word, excel?) I did not have them backed up.
  2. maflynn Moderator


    Staff Member

    May 3, 2009
    No, if you don't have them backed up, they're probably gone. There are services that undelete/restore files that were previously deleted but you need to stop using the computer (using the computer reduces the odds on recovery) and then contract a company to try to restore your data.

    I don't have any specific recommendations, as I never needed this sort of service.
  3. SandboxGeneral Moderator emeritus


    Sep 8, 2010
    If you don't have a backup, you're just about out of luck. There are data recovery services available, but from what I've heard, they're very expensive.

    Be sure to implement a back up solution so you don't get caught in a situation like this again.
  4. Julien macrumors G4


    Jun 30, 2007
    You are just being nice since backing up has nothing to do with luck and all to do with common sense.:D
  5. kaki4125 macrumors newbie

    Jul 2, 2012
    Data Recovery for Mac.

    It's helped me a few times. it scan hard drives, flash drives, memory cards and iPods for deleted photos, emails, videos and other documents. It then gives you a list of what it finds along in tree view, from which you can preview the data found and perform selective deleted file recovery.

    It could take hours or days, depending.

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