File plays in iTunes, but not Apple TV 2

Discussion in 'Apple TV and Home Theater' started by kbutler84, Sep 26, 2011.

  1. kbutler84 macrumors regular

    Joined:
    Jun 26, 2011
    #1
    Why won't my apple tv 2 play this file. I used handbrake apple tv preset to convert. It shows up in the list of TV Shows of my Apple TV 2, but when I click on play it loads a portion of the file, but only shows the first frame and is stuck on pause.



    General
    Complete name : /Users/admin/Desktop/LSU vs North Carolina 2010.m4v
    Format : MPEG-4
    Format profile : Base Media
    Codec ID : isom
    File size : 2.51 GiB
    Duration : 1h 59mn
    Overall bit rate mode : Variable
    Overall bit rate : 3 015 Kbps
    Movie name : LSU vs North Carolina 2010
    Encoded date : UTC 2011-09-24 19:33:59
    Tagged date : UTC 2011-09-25 19:43:39
    tvsh : LSU Football
    tven : SE
    pcst : 0
    hdvd : 0
    stik : 10
    rtng : 0
    akID : 0
    sfID : 0
    atID : 0
    plID : 0
    geID : 0
    iTunMOVI : <?xml version="1.0" encoding="UTF-8"?> / <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd"> / <plist version="1.0"> / <dict> / <key>cast</key> / <array/> / <key>codirectors</key> / <array/> / <key>directors</key> / <array/> / <key>producers</key> / <array/> / <key>screenwriters</key> / <array/> / </dict> / </plist>

    Video
    ID : 1
    Format : AVC
    Format/Info : Advanced Video Codec
    Format profile : High@L3.1
    Format settings, CABAC : Yes
    Format settings, ReFrames : 4 frames
    Codec ID : avc1
    Codec ID/Info : Advanced Video Coding
    Duration : 1h 59mn
    Bit rate : 2 743 Kbps
    Maximum bit rate : 5 765 Kbps
    Width : 960 pixels
    Height : 416 pixels
    Display aspect ratio : 2.35:1
    Original display aspect ratio : 2.35:1
    Frame rate mode : Variable
    Frame rate : 29.970 fps
    Minimum frame rate : 8.746 fps
    Maximum frame rate : 340.909 fps
    Color space : YUV
    Chroma subsampling : 4:2:0
    Bit depth : 8 bits
    Scan type : Progressive
    Bits/(Pixel*Frame) : 0.229
    Stream size : 2.28 GiB (91%)
    Writing library : x264 core 112
    Encoding settings : cabac=1 / ref=3 / deblock=1:0:0 / analyse=0x3:0x113 / me=hex / subme=7 / psy=1 / psy_rd=1.00:0.00 / mixed_ref=1 / me_range=16 / chroma_me=1 / trellis=1 / 8x8dct=1 / cqm=0 / deadzone=21,11 / fast_pskip=1 / chroma_qp_offset=-2 / threads=6 / sliced_threads=0 / nr=0 / decimate=1 / interlaced=0 / constrained_intra=0 / bframes=3 / b_pyramid=2 / b_adapt=1 / b_bias=0 / direct=1 / weightb=1 / open_gop=0 / weightp=2 / keyint=300 / keyint_min=29 / scenecut=40 / intra_refresh=0 / rc_lookahead=40 / rc=crf / mbtree=1 / crf=20.0 / qcomp=0.60 / qpmin=3 / qpmax=51 / qpstep=4 / ip_ratio=1.40 / aq=1:1.00
    Encoded date : UTC 2011-09-25 17:19:32
    Tagged date : UTC 2011-09-24 19:37:20
    Material_Duration : 7147229
    Material_StreamSize : 2450390174
    Material_FrameCount : 214202
    Color primaries : BT.601-6 525, BT.1358 525, BT.1700 NTSC, SMPTE 170M
    Transfer characteristics : BT.709-5, BT.1361
    Matrix coefficients : BT.601-6 525, BT.1358 525, BT.1700 NTSC, SMPTE 170M

    Audio #1
    ID : 2
    Format : AAC
    Format/Info : Advanced Audio Codec
    Format profile : LC
    Codec ID : 40
    Duration : 1h 59mn
    Bit rate mode : Variable
    Bit rate : 165 Kbps
    Maximum bit rate : 226 Kbps
    Channel(s) : 2 channels
    Channel positions : Front: L R
    Sampling rate : 48.0 KHz
    Compression mode : Lossy
    Stream size : 140 MiB (5%)
    Encoded date : UTC 2011-09-24 19:35:05
    Tagged date : UTC 2011-09-24 19:37:20

    Audio #2
    ID : 3
    Format : AC-3
    Format/Info : Audio Coding 3
    Mode extension : CM (complete main)
    Codec ID : ac-3
    Duration : 51mn 58s
    Bit rate mode : Constant
    Bit rate : 224 Kbps
    Channel(s) : 2 channels
    Channel positions : Front: L R
    Sampling rate : 48.0 KHz
    Bit depth : 16 bits
    Compression mode : Lossy
    Stream size : 83.3 MiB (3%)
    Encoded date : UTC 2011-09-25 18:24:47
    Tagged date : UTC 2011-09-24 19:37:20
     
  2. ShiftClick macrumors regular

    ShiftClick

    Joined:
    May 9, 2010
    Location:
    Los Angeles
    #2
    run it through lillipot a free application and see if you still get the problem
     
  3. kbutler84 thread starter macrumors regular

    Joined:
    Jun 26, 2011
  4. Rich1963 macrumors 6502

    Joined:
    Jul 18, 2008
    #4
    does it have chapters? I recently ran into this. The movies played fine in itunes and iOS, but refused to play on the AppleTV 2. I would get the spinning wheel when I selected it, and then it would drop back to the Movie menu. After changing the profile, 'optimizing' the movie in Subler, etc, I finally noticed the movie lacked chapters and, using subler, added them.

    Bingo. Movie now plays in AppleTV.
     
  5. kbutler84 thread starter macrumors regular

    Joined:
    Jun 26, 2011
  6. Cave Man macrumors 604

    Cave Man

    #6
    These fall outside the specs, I think.
     
  7. kbutler84 thread starter macrumors regular

    Joined:
    Jun 26, 2011
    #7
    Shouldn't handbrake have changed it to fall within the required specs for ATV2?
     
  8. slothrob macrumors 6502

    Joined:
    Jun 12, 2007
    #8
    It should if you used the aTV2 setting, but those specs don't look like the aTV2 setting.
     
  9. stordoff macrumors regular

    Joined:
    Aug 24, 2009
    #9
    This is a little suspect - IIRC, the ATV only supports a peak framerate of ~30fps.
     
  10. Cave Man macrumors 604

    Cave Man

    #10
    You'd think, so I guess you should try the transcode again, making sure you use the ATV2 preset without modification. If it fails, then something is going wrong with the transcode. Perhaps some file parameter is confusing HB. Maybe dynaflash will chime in here.
     
  11. dynaflash macrumors 68020

    Joined:
    Mar 27, 2003
    #11
    Well ... I thought the frame rate range was suspect as well. However a HB activity log on pastebin.com and linked here from the encode would be immensely helpful.

    Nevertheless. Peak frame rate is in the nightlies for HB (didn't exist in 0.9.5). So, if its a framerate issue ... using a HB nightly you can specify say 29.976 for a peak framerate if the device (like the atv2) has a framerate limitation.

    All presets for apple in the nightlies use peak frame rate.

    What it basically means is that HB will use the sources framerate as long as it doesn't exceed the specified Peak Frame Rate. If it does HB will drop frames to stay within the specified Peak Frame Rate limit to maintain compliance.

    Without a proper HB activity log to look at I am just spitballing here but its where I'd start looking.

    </chiming in>.

    :)
     
  12. kbutler84 thread starter macrumors regular

    Joined:
    Jun 26, 2011
    #12
    Thanks for the suggestions. Hopefully I can get around to trying them soon.
     

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