Files play in Apple TV but not iTunes

Discussion in 'Apple TV and Home Theater' started by DaPhatty, Oct 28, 2013.

  1. DaPhatty macrumors member

    Jul 12, 2008
    So I am in the process of converting my digital library from .mkv to .mp4 and I'm running into a problem that I can't understand. While all of my converted files work properly on the ATV, several of them simply refuse to play in iTunes. The files load but then get stuck at the first frame of the video. I can't seem to figure this out. Has anyone had this problem before?
  2. Toubro macrumors newbie

    May 4, 2013
    What sound settings are you using??
    iTunes does not accept AC3, while the ATV can through put it, which might explain it.
  3. DaPhatty thread starter macrumors member

    Jul 12, 2008
    Interesting. I'm gonna have to research this. Thanks for the tip.

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