Hi there I'm trying to get media/ files on to my Note 3 that I just got. And I installed Kies but it just can't connect to the phone. The circle is constantly spinning without any success connecting to it. And yes all ok with the USB cable and connection. Then I downloaded Android File Transfer app and it can't recognize a device either. I'm assuming there's something going on with OS-X and the phone communication when trying to connect it via these applications. Is there some setting in OS-X or somewhere I have to do in order for it to work?