Filetransfer/ Kies doesn't detect Note 3 :( ???

Discussion in 'Alternatives to iOS and iOS Devices' started by MBX, Nov 12, 2013.

  1. MBX macrumors 68000

    Sep 14, 2006
    Hi there

    I'm trying to get media/ files on to my Note 3 that I just got. And I installed Kies but it just can't connect to the phone. The circle is constantly spinning without any success connecting to it. And yes all ok with the USB cable and connection.

    Then I downloaded Android File Transfer app and it can't recognize a device either.

    I'm assuming there's something going on with OS-X and the phone communication when trying to connect it via these applications. Is there some setting in OS-X or somewhere I have to do in order for it to work?
  2. PollyK macrumors regular

    Apr 18, 2013
    Are you using Kies 3? If yes, then reinstall it. If you're not using Kies 3, then that's your issue. Btw, does your comp recognize your note 3 so you can drag and drop?
  3. MBX thread starter macrumors 68000

    Sep 14, 2006
    Yes I have latest Kies 3.x installed but it does not seem to connect. As said the circle just keeps spinning saying "Connecting..." but never does :(

  4. Lloydbm41 macrumors 68040


    Oct 17, 2013
    Central California
    All else fails, you do have a micro sd card you can use to transfer stuff.
  5. mib1800 macrumors 68020

    Sep 16, 2012
    Install Kies 3. Plug your phone in. Open Kies. In Tools menu, select "Reinstall USB Driver". On the phone pulldown, make sure MTP is selected. Tap on MTP again even if it is selected. This should start the usb detection again in PC and updated USB driver is reinstalled.
  6. Oohara macrumors 68020


    Jun 28, 2012
    Can't you just drag and drop using the normal file browser?
  7. MBX thread starter macrumors 68000

    Sep 14, 2006
    No? I don't see the phone mounted as USB device when connected to the MacBook Pro.

  8. chagla macrumors 6502a


    Mar 21, 2008
    use AirDroid. it's in the play store. free app.
    works on any computer. of course there are some other utilities but airdriod is the best one. I'd also ask you to try ES File explorer.
  9. Oohara macrumors 68020


    Jun 28, 2012
    Ah, sorry. I was thinking PC.
  10. MRU Suspended


    Aug 23, 2005
    Just a heads up.. You can't run Android file Transfer and Kies together. They don't play nice.....
  11. Tarzanman macrumors 65816

    Jul 16, 2010
    Uninstall Kies. Your life will be much happier without it. Trust me.

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