Hey all! Been browsing through the forums for months and just now got the guts to register here. So a couple of days ago my iPhone 5 was deactivated because of the iOS 7 beta 6 expiring. I had no idea at the time, and thought this was just a software glitch. I tried everything - even restoring my phone - but nothing worked. I made an appointment to Genius Bar and this is where my complaint comes from. Flash back when iOS 7 beta was released, a close buddy of mine is a developer and told me that as a developer, he can add me on to his "beta list." I said sure, why not, and that is how I received iOS 7 Beta. I enjoyed the different beta versions and submitted glitches whenever possible. Yesterday, when going in to my appointment, I informed the Apple employee that my phone is getting a "Activation Required" message and he cut me off right away and asked if I had iOS 7 Beta. I responded that I did and he then raised his voice and told me that I have this message because I stole from them. He told me that I illegally downloaded iOS 7 beta and that I am a thief. Customers and employees were around looking at both of us as he continued to go on about how I should not have done that. I felt like I was being humiliated and I am not the type to enjoy confrontation so I continued to nod and at one point told him that a friend of mine installed it for me - that I had no idea. He told me that he would restore my phone and that police will be here shortly. I did not respond to his comment, and he then told me that he was only kidding - but that he could if he wanted to. As the phone is restoring, I hear him talking to an Apple employee complaining about another customer not understanding that the customer's problem does not lie on the apple product, but a third party app (from what I understood) and proceeded to complain, "I don't understand why we have to waste our time over something that is not OUR problem." While my phone was restoring, he told me not to do what I did again several times. When my phone was restored, I grabbed my phone and left without saying a word. Is this common within Apple employees? I've always had the impression of how great their customer service were - I've personally bought iPod Touches, Macbooks, iPhones from them and never once have I witnessed this kind of rude service around me. Should I file a complaint, or were his comments acceptable because i "indeed" did the "wrong" thing by getting iOS 7 beta? I apologize in advance if I did not post in the correct area, but I would appreciate your feedback on my Apple experience?