Having investigated more it would seem this is the shops standard scanning for that branch so they are basically crap, I haven't looked at the negatives, the pictures are indeed blotchy and 72dpi with a resolution of roughly 1000 x 900 something, iv decided to invest in a Epson v500/550 whatever I can get my hands on and scan myself to save costs.
Thanks everyone.
Ps don't use snappy snaps for your film !!
If the image is "roughly 1000 x 900" then there is no way it is also "72 DPI" It is closer to 1000 DPI. Just do the math. The negative is about 1 inch tall and it there are 900 lines then it is 900 per inch.
Buying a scanner and doing it yourself is MUCH harder than you think. It is more then simply pushing a button. Expect to spend about 4 minutes per image after you get good at it. Every frame needs some hand work, dust is to be cloned out and color balance set and then you have to think of some keywords and other meta data and of course there is the time to handle the film and put it in those PrintFile ages, clean and dust the scanner glass. Four minutes per frame is working fast.
If yu are going to do this a lot do NOT get a flat bed scanner. Go with a "real" film scanner. There are several reasons
1) Time required for film handing is reduced
2) The dynamic range is better (this matters a lot)
3) with a flat bed the frames need to be "cut aparts" using some software that finds frame edges. This is never perfect and takes some hand work on each scan. You may also have to "straighten" the frames using software.
Also look for one that has a feature called "ICE" it was developed by Kodak and license to Epson, HP, Nikon and the others. It is basically a fourth color channel for IR light that is used to detect dust and scratches on film negatives. The system can fix 80% of this saving you tons of time. All the better film scanners have it, none of the low-end flat bad scanners have this.
What do I do? I send my film to ScanCafe. They scan it at 3000 DPI for $0.22 per frame. Not only do they scan it but they spend a few minutes in Photoshop on each scan to correct the color, exposure and remove some dust/scratches in critical areas. Basically they just do a visual human in the loop quality check of each frame.
MOST cheap scanning service never have a human even look at the scans and you can get "junk". All the better labs do visual checks of each frame to verify the automation "got it right"
For 22 cents I can't be bothered to scan by own film. If I did my own work I'd save about $4 for every hour I worked at the scanner. I'd do better getting a second job at McDonalds. I'm having ScanCafe work on my collection of film in batches of about 1000 to 1,500 frames per job. After they come back I still have to put the files into my library (I used Aperture for now) and enter meta data. Then I give them another 1000 or so frames to scan. I'm mostly done.
I do also have a film scanner but use it ONLY when I want quick turn around.
So do it yourself but you only save 22 cents every 4 minutes you work. That for minute figures assumes you are good it it and can handle the film and photoshop work while the scanner is running so you have no waiting time. If you don't multitask is goes much slower.