My grandnice and her sister setup an ipod touch 5th gen. It has a gmail account tied to it. she turned on find my ipod in settings so it is locked to the gmail account until she logs in. She forgot her gmail password. to recover it gmail ask security questions like last email send and subject. the account has never sent an email so cannot get in with security questions. apple sent her an email to recover her lost ipod password. but it went to email she cannot access. She has a new apple account for her iphone. She cannot use new account on her ipod due to the lost ipod settings. can I do anything? will factory reset clear this? She has games on it and would rather not loose progress but I think she out of luck. can any one help?