finger print scanner for purchases not working

Discussion in 'iOS 7' started by docal97, Oct 1, 2013.

  1. docal97 macrumors 6502a

    docal97

    Joined:
    Jun 28, 2006
    Location:
    Southampton
    #1
    So I was in the apple store tonight to buy one of the new iPhone 5s Apple cases. And I figured it would be a nice opportunity to try out the new fingerprint scanner for purchases. So I scan my purchase and proceed to checkout. The request for my iTunes Password pops up, but no option for scanning my finger. I tried this multiple times and it did not even give me this option.

    I even asked an Apple employee and he had no idea why it wasn't working. I have also found that it works sporadically w/ iTunes or App store purchases. And I have all of the settings configured properly.

    Others experiences? Or is this just a problem with my device?
     
  2. HarryT macrumors 6502

    HarryT

    Joined:
    Mar 21, 2013
    #2
    I have noticed something similar.

    It needs the password in the following instances (or it seems it does):

    1) Restart of the device
    2) Connecting to a new network
    3) Hasn't been activated for 24 hours

    I have had the finger print scan come up a few times but it has generally been within the same day as putting in the password for something.
     
  3. docal97 thread starter macrumors 6502a

    docal97

    Joined:
    Jun 28, 2006
    Location:
    Southampton
    #3
    #2 above clearly makes the ability to use the scanner for purchases worthless the first time you connect to a new network. So I wonder, will this happen at every different Apple store that I go to, or will it recognize that they are all part of the same WIFI network?
     
  4. Rigby macrumors 601

    Joined:
    Aug 5, 2008
    Location:
    San Jose, CA
    #4
    Touch ID is not supposed to work with the Apple Store app. It only supports the iTunes, App and iBooks stores (which are of course integrated in the OS). See here:

    http://support.apple.com/kb/HT5883

    Since the Apple store app is just a regular app running in a sandbox like any other 3rd party app, I guess it will not support Touch ID until Apple decides to open it up to all apps (if ever).
     
  5. docal97 thread starter macrumors 6502a

    docal97

    Joined:
    Jun 28, 2006
    Location:
    Southampton
    #5
    Wow. Did not know that. I would have thought that they would have made it compable with their own app.
     
  6. Rigby macrumors 601

    Joined:
    Aug 5, 2008
    Location:
    San Jose, CA
    #6
    There is currently simply no API that regular apps could use to access the Touch ID functionality, probably for security reasons. It is unknown whether they are planning to introduce one later.
     
  7. Fission macrumors regular

    Joined:
    Sep 26, 2013
    #7
    They better make this work for more than unlocking your phone...I HATE having to enter my App Store password every time I DL anything. I feel better that I waited on the 5s now...Might even pass up the IPad5 if they don't integrate the FP scanner and iCloud keychain.
     
  8. gentlefury macrumors 68030

    Joined:
    Jul 21, 2011
    Location:
    Los Angeles, CA
  9. Goldfrapp macrumors 68040

    Goldfrapp

    Joined:
    Jul 31, 2005
    #9
    Same here.

    Sometimes App Store asks for my fingerprint, sometimes for my password.

    Very annoying. And I hope it's only a bug. :mad::mad::mad::mad::mad:
     
  10. Fission macrumors regular

    Joined:
    Sep 26, 2013
    #10
    Wouldn't make sense for this to be intended for just unlocking phone...
     
  11. boobie12 macrumors 6502

    Joined:
    Sep 20, 2012
    #11
    If you haven't used it to download an app for 24 hours then it will ask for your password. I don't think it's a bug.
     
  12. docal97 thread starter macrumors 6502a

    docal97

    Joined:
    Jun 28, 2006
    Location:
    Southampton
    #12
    Well if you only makes several purchases per week it makes the scanner feature pretty worthless if you have to enter your password manually once ore day. If you need to do it once per week, that's not so bad.
     
  13. BvizioN macrumors 68040

    BvizioN

    Joined:
    Mar 16, 2012
    Location:
    Manchester, UK
    #13
    I totally agree. It's not like you buy tons of apps a day and you get tired entering the password everytime. If Apple feel's that touch ID is safe and secure, then why not use it for all puchases every time?
     
  14. HarryT macrumors 6502

    HarryT

    Joined:
    Mar 21, 2013
    #14
    It has asked me to scan my fingerprint for In-App purchases so I think there is something we are not quite getting here..

    From the website it seems that you do have to put your password in after a restart but maybe there is something else that resets it too?
     
  15. dannyyankou macrumors 603

    dannyyankou

    Joined:
    Mar 2, 2012
    #15
    Well, there are risks with trying out a new technology like this for the first time in a phone. I'm happy with them starting out with unlocking the phone and iTunes purchases. Baby steps.
     
  16. charlituna macrumors G3

    charlituna

    Joined:
    Jun 11, 2008
    Location:
    Los Angeles, CA
    #16
    As I recall they said it only works right now with the internal iTunes Store apps. Ie, the ones that are logged in via the settings menu. So no iBooks or Apple Store, no 3rd party.

    Oops, just checked http://support.apple.com/kb/HT5949
    iBooks they say works, but no mention of the Apple Store App.

    ----------

    No they aren't part of the same wifi network.

    ----------

    You already don't have to. It already works for downloaded materials.
     
  17. Goldfrapp macrumors 68040

    Goldfrapp

    Joined:
    Jul 31, 2005
    #17
    That makes it absolutely worthless then. Makes zero sense. :mad:
     
  18. boobie12 macrumors 6502

    Joined:
    Sep 20, 2012
    #18
    Not to everyone.
     
  19. Goldfrapp macrumors 68040

    Goldfrapp

    Joined:
    Jul 31, 2005
    #19
    So you buy apps more than once a day every day??? That's total bs.
     
  20. boobie12 macrumors 6502

    Joined:
    Sep 20, 2012
    #20
    How are you telling me something I do? Yea there's chances I purchase apps at different times of the day. Is that so hard to believe?
     

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