fingerprint ID on iPhone 5 Help!

Discussion in 'iPhone' started by Calam8yJan, Jun 14, 2015.

  1. Calam8yJan macrumors newbie

    Joined:
    Jun 14, 2015
    #1
    My phone is about a month old. Yesterday the thumbprint ID stopped working. I tried to remove & reset it. When I try to reset, the screen with instructions to hold thumb down goes flying by in less than a second and takes me to the "failed"screen. Suggestions?
     
  2. adnbek macrumors 65816

    adnbek

    Joined:
    Oct 22, 2011
    Location:
    Montreal, Quebec
    #2
    I think your phone finally realized it's not equipped with a fingerprint sensor and decided to quit pretending. :p
     
  3. Gav2k macrumors G3

    Gav2k

    Joined:
    Jul 24, 2009
    #3
    If your referring to the 5s then there were quite common issues with damaged ribbon cables on the sensor.
     
  4. Calam8yJan thread starter macrumors newbie

    Joined:
    Jun 14, 2015
    #4
    Not an S. Just plain old 5. Can anything be done from my end of the deal?
     
  5. Calam8yJan thread starter macrumors newbie

    Joined:
    Jun 14, 2015
    #5
    It's just a plain 5. Anything I can do to make it function?
     
  6. yjchua95 macrumors 604

    Joined:
    Apr 23, 2011
    Location:
    GVA, KUL, MEL (current), ZQN
    #6
    No. A plain 5 does not have a fingerprint sensor.


    PS not sure whether this thread rhymes with scroll or not.
     
  7. DeltaMac macrumors G3

    DeltaMac

    Joined:
    Jul 30, 2003
    Location:
    Delaware
    #7
    If you really have a 5, then you can't use the fingerprint sensor, because you don't have a fingerprint sensor. That was a new feature of the 5s, older iPhones don't have a fingerprint sensor.

    If you somehow got a used 5 upgraded with a sensor (I don't that's possible, but... ) and the sensor suddenly stopped working properly, you can try an iPhone Restore from iTunes. That will reset certain parts of your hardware, and clear out any fingerprint data, which you can then re-enter when you begin using your iPhone.

    If it still doesn't work (and I can't think of any reason that it would), then you can make it function by replacing your iP5 with an iP5s, or a 6 or other newer model.
     
  8. imanidiot Suspended

    Joined:
    May 1, 2011
    Location:
    Denver, CO
  9. jr866gooner macrumors 65816

    jr866gooner

    Joined:
    Aug 24, 2013
    #9
    5 had no sensor... This would never work as I'm certain the board of both devices would differ. The OS would see that there is no official component posing as the fingerprint sensor.
     
  10. cynics macrumors G4

    Joined:
    Jan 8, 2012
    #10
    TouchID (fingerprint sensor) wasn't introduced until the 5S.

    If you are using a phone with TouchID you have a 5S, 6 or 6+ as they are the only iPhones equipped with it.

    Since you see the menus for TouchID and you've been using it its safe to assume you have a 5S and in that regard its likely damaged and a trip to the Apple store is in order.
     
  11. imanidiot Suspended

    Joined:
    May 1, 2011
    Location:
    Denver, CO
    #12
    What a surprise.
     
  12. Andres Cantu macrumors 68030

    Andres Cantu

    Joined:
    May 31, 2015
    Location:
    Rio Grande Valley in South Texas
    #13
    Lol!
     
  13. adnbek macrumors 65816

    adnbek

    Joined:
    Oct 22, 2011
    Location:
    Montreal, Quebec
    #14
    Haha. Although my comment was originally in jest, I guess it wasn't a typo after all.
     
  14. eyoungren macrumors Core

    eyoungren

    Joined:
    Aug 31, 2011
    Location:
    ten-zero-eleven-zero-zero by zero-two
    #16
    Do not get me started! I'm a Graphic Designer and I've heard/seen it all.

    ME: "What program did you use for your ad?"
    CUSTOMER: "Adobe."
    ME: "Uh, yeah. Adobe InDesign, Adobe Photoshop, Adobe Illustrator…?"
    CUSTOMER: "Adobe!"

    :(
     
  15. EthanLMT macrumors regular

    EthanLMT

    Joined:
    Jan 22, 2015
    #17
    image.jpg
     
  16. L-Tuned macrumors regular

    Joined:
    Oct 3, 2012
    #18
    I was looking forward to see the OP say "oops, I meant 5S".
     

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