Fingerprint scanner acting funky

Discussion in 'iOS 10' started by einmusiker, Jan 15, 2017.

  1. einmusiker macrumors 68030

    einmusiker

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    #1
    seems like 10.2 broke the fingerprint scanner?
     
  2. C DM macrumors Westmere

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    Oct 17, 2011
    #2
    Working fine here (and more than likely for pretty much the vast majority since otherwise forums like this would be flooded with people discussing the issue back from when iOS 10.2 came out).

    Seems like there might be something going on with your device. Have you tried restating? Disabling TouchID and re-enabling it and setting it up again? Perhaps resetting all settings? Maybe even reinstalling?
     
  3. Septembersrain Contributor

    Septembersrain

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    #3
    Which device are you currently using? I'm running beta in both my 7+ and 6s. I've encountered no difficulties with it.

    Perhaps try the steps outlined by the above poster?
     
  4. Plumber007 macrumors member

    Plumber007

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    #4
    it's so good it sometimes works when it shouldn't.
     
  5. einmusiker thread starter macrumors 68030

    einmusiker

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    #5
    6s+. I really don't want to have to reinstall :/
    Mine was too until it all of a sudden stopped working today
     
  6. willmtaylor macrumors G3

    willmtaylor

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    #6
    Several steps were suggested that didn't include an OS reinstall. Did you try those?
     
  7. einmusiker thread starter macrumors 68030

    einmusiker

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    #7
    yes
     
  8. Mlrollin91 macrumors G5

    Mlrollin91

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    #8
    Its possible that its just broken. Sometimes the Touch ID sensor can just stop working. Only thing to do (besides restoring as new) is go to Apple, or give them a call. But most likely, they will just restore your phone to rule that out.
     
  9. bransoj macrumors 6502a

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    Jul 31, 2013
    #9
    I've had a few issues with mine mainly down to loads of dry skin, nicks and cuts on my fingers recently. Re-scanned my fingerprints and now working fine again. Certainly nothing to do with any software update breaking it...thats just a lazy assumption to make.
     
  10. BaggieBoy macrumors 6502

    BaggieBoy

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    #10
    So did you actually install 10.2 today as well and it was not working straight after the update?
     
  11. tremlock macrumors 6502a

    tremlock

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  12. Armen macrumors 604

    Armen

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    #12
    Works fine for me on all 4 fingers I've added.
     
  13. sbailey4 macrumors 68040

    sbailey4

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    #13
    Unfortunately I dont believe its iOS that broke it. If you tried the other recommendations including reset all settings and re-enrolling prints I suspect its a hardware issue as well. Certainly a restore is not that hard esp if you use iTunes. It will do the entire process for you. But I am doubting that will help if you did the reset all already but worth a try before taking to Apple.
     
  14. CTHarrryH macrumors 68000

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    Jul 4, 2012
    #14
    mine works fine for winter time when it doesn't work as well.


    Have you tried adding a new fingerprint or replacing fingerprints. I used to find that I had to do that every once in a while
     
  15. einmusiker thread starter macrumors 68030

    einmusiker

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    #15
    started working again today. I'll update in a few days to see if it gets buggy again
     
  16. anon.guy macrumors regular

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    Feb 9, 2016
    #16
    You have to clean the button all the time, right?? It happened on my 6s too. I barely touch the button and it gets all wet and smughy meanwhile my gf's brand new 6s works like a charm and the button leaves no prints or dirt.
     
  17. chabig macrumors 601

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    #17
    Maybe you could edit the clickbait thread title too?
     
  18. spitf1r3 macrumors regular

    spitf1r3

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    #18
    Next time it does first try to:
    Clean the TouchID sensor
    Wash your hands (and dry them) ;)
     
  19. einmusiker thread starter macrumors 68030

    einmusiker

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    #19
    Tried it :/
     
  20. stoney05 macrumors regular

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    Sep 26, 2011
    #20
    1. delete the prints you have stored
    2. clean the phone/home button
    3. wash and dry fingers/thumb
    4. register print
     
  21. Tech198 macrumors G5

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    Mar 21, 2011
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    Australia, Perth
    #21
    works ok here too..

    Try delete and re-training finger(s).. This would be first step. As pointed out, TouchID doesn't work well for wet hands. but i doubt its hardware fault it it worked before.
    It re-training doesn't work, then resetore in iTunes.. (backup first) "Set up as new device"
     
  22. simonsi macrumors 601

    simonsi

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    #22
    You do understand how many devices would be affected if that was actually the case right? It would make the Note 7 battery issue look like a reliable product. Pretty clear you have a contamination issue, something retraining a fingerprint or two would solve, or a hardware problem with <your> sensor.
     
  23. TonyC28 macrumors 65816

    TonyC28

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    #23
    I have been experiencing slower-than-usual* Touch ID performance since installing iOS 10.2 on my 6S. I was used to it working instantly and had gotten used to the too-fast thing that people once complained about. But it is noticeably slower and less reliable since 10.2. I've deleted and re-added my fingerprints. It's not so bad that I'd call it a problem, but I do notice that it's slower.

    The views expressed in this post are in no way meant to imply that others have experienced a similar issue or are in any way meant to suggest that Apple and/or Tim Cook or the ghost of Steve Jobs are anything but perfect.

    *Slower-than-usual claim based on this user's personal experience
     
  24. Ipadlover29 macrumors 6502a

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    May 28, 2011
    #24
    I've been hav issues with Touch ID on both my iPad Pro 9.7 and 7 plus. This issue was present on iOS 10.2 and still there on 10.2.1. I've tried deleting the finger prints, cleaning the device and washing my hands and redoing the prints. The Touch ID doesn't always recognize the finger and I have to scan it multiple times. I've also tried restoring my devices and it hasn't fixed the issue. I'm pretty sure this is just a software issue affecting some users.
     
  25. niji macrumors 6502a

    niji

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    tokyo
    #25
    actually, i noticed it as well.
    after the update it definitely is not accepting as many of the kinds of indirect, or, less than straight-on on types of presses, as it did before.
     

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