Fingerprint stopped working

Discussion in 'iPhone' started by rpearlberg, Apr 27, 2017.

  1. rpearlberg macrumors 6502a

    Joined:
    May 22, 2010
    #1
    My iPhone 7 has been working fine until the last few days the fingerprint stopped working. I deleted the fingerprint and re-added and that seemed to help for a few days, but not it stopped again.

    Anyone have this problem?
     
  2. noobinator macrumors 601

    Joined:
    Jun 19, 2009
    Location:
    Los Angeles, CA
    #2
    Stopped working as in doesn't recognize your print or doesn't even allow you to try and unlock with a print?
     
  3. catbiscuit, Apr 27, 2017
    Last edited: Apr 27, 2017

    catbiscuit macrumors newbie

    Joined:
    Feb 16, 2017
    #3
    I too am having this problem with my SE. Won't recognize my fingerprints to unlock. Right now it will often still recognize one of the three prints I saved after a few tries.
     
  4. chilman macrumors regular

    chilman

    Joined:
    Jan 2, 2011
    #4
    My 5s finger print is working like a charm till now since the day I bought back in 2013.
     
  5. Mylo130 macrumors member

    Mylo130

    Joined:
    Sep 28, 2012
    #5
    My wife had the same problem with her SE. I did a DFU reinstall, but it didn't help. Took it to the Apple Store and they ended up changing the screen.
     

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