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MysteryMan123

macrumors newbie
Original poster
Jun 8, 2022
5
0
Plymouth,IN
So I have A Question I was fired from Apple due to lack of not clocking out for lunch but I wasn’t doing mental ok at the time and being told their rumors saying that I would put applecare on someone’s phone when they didn’t want it but I asked them and they said yes I would yes their were times were I thought they said yes but didn’t want it and they were charged for it but I made sure to get it refunded due to this issue I got fired and have to wait six months to reapply I need a honest opinion I really love the company and for a mistake I did I ****ed up so if I apply again what are the chance they would give me a another shot ?
 
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You would have to ask them? With some companies if you get fired for things besides theft it's 90 days.

Not clocking out for lunch is a labor violation but I don't think they should hold that against you long term. Even if you can't get back with Apple there are lots of jobs out there!
 
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So I have A Question I was fired from Apple due to lack of not clocking out for lunch but I wasn’t doing mental ok at the time and being told their rumors saying that I would put applecare on someone’s phone when they didn’t want it but I asked them and they said yes I would yes their were times were I thought they said yes but didn’t want it and they were charged for it but I made sure to get it refunded due to this issue I got fired and have to wait six months to reapply I need a honest opinion I really love the company and for a mistake I did I ****ed up so if I apply again what are the chance they would give me a another shot ?
There is a lot that doesn’t make sense in your post, but I do have some initial questions you can ponder. (You don’t need to answer these questions listed below, but it’s something to think about.)


1.) Are you willing to wait another six months just to work for Apple again?

2.) Do they have an appeal process? Where you can dispute your termination?

3.) Were you full-time or part time?

4.) Do you ultimately believe they terminated you for a valid reason? If so, then it’s unlikely that they would rehire you if they’re questioning your moral character and integrity as an employee. Therefore, I would suggest to start seeking other employment opportunities, given Apple is a very regimented company that has very high standards.

My personal thoughts based off what you said and my opinion, they are not going to rehire you.
 
You would have to ask them? With some companies if you get fired for things besides theft it's 90 days.

Not clocking out for lunch is a labor violation but I don't think they should hold that against you long term. Even if you can't get back with Apple there are lots of jobs out there!
Reading the OP's post, and attempting to discern - decipher? extract? - some meaning from what seems to be a rather poorly crafted post, I have to say that I don't think that clocking out (or, not clocking out) for lunch is the issue.

My sense is that it is much more to do with a history of carelessless and deliberately not listening to - not heeding - the needs of customers re the purchase (or not) of Applecare.

There is a lot that doesn’t make sense in your post, but I do have some initial questions you can ponder. (You don’t need to answer these questions listed below, but it’s something to think about.)


1.) Are you willing to wait another six months just to work for Apple again?

2.) Do they have an appeal process? Where you can dispute your termination?

3.) Were you full-time or part time?

4.) Do you ultimately believe they terminated you for a valid reason? If so, then it’s unlikely that they would rehire you if they’re questioning your moral character and integrity as an employee. Therefore, I would suggest to start seeking other employment opportunities, given Apple is a very regimented company that has very high standards.

My personal thoughts based off what you said and my opinion, they are not going to rehire you.
Excellent post, and I agree with you completely.

So I have A Question I was fired from Apple due to lack of not clocking out for lunch but I wasn’t doing mental ok at the time and being told their rumors saying that I would put applecare on someone’s phone when they didn’t want it but I asked them and they said yes I would yes their were times were I thought they said yes but didn’t want it and they were charged for it but I made sure to get it refunded due to this issue I got fired and have to wait six months to reapply I need a honest opinion I really love the company and for a mistake I did I ****ed up so if I apply again what are the chance they would give me a another shot ?
If this post is an example of how you communicate, - no punctuation, no commas, no full stops, slang, and a stream of consciousness in the writing with absolutely no clarity in the meaning - I've had to re-read your post three times just to try to understand it, - then, I must confess to some wonder at how you managed to be employed in the first place, as your written communication skills (leaving aside gramar, punctuation, syntax, - but trying to understand the content - and attempting to extract the meaning) are in need of considerable improvement.

Anyway, I have had to read your post several times just to try to understand:

1: What the post is about,

2: What your issue is,

3: What you are asking the forum.

Now, herewith my take:

1: You were not fired for "a lack of not clocking out for lunch". Or, rather, to my mind, it is highly unlikely that this is why you were fired. Instead, this is simply why the company said they fired you.

2: Later, in this post, it emerges that the real reason you were fired was to do with how you handled customers, consumers, who may have contemplated the purchase of Applecare.

3: It seems to me that your communication skills (or, lack thereof) are not confined to the written word. For, it is equally clear that you don't listen. You don't listen carefully to customers, and this has cost them (for, they were charged for something they didn't want or didn't think they needed), cost you (your job), and cost your employers (their reputation for probity and competence). Learn to listen.

From your own post, in your own words, what you initially referred to as "rumours" about how you dealt with some customers requesting (or not) Applecare seem to have had some substance in reality. In other words, you, yourself, write that "there were times I thought they said yes" re the purchase of Applecare.

"Thinking" (and not clearly confirming) that "someone said yes" (in other words, had agreed to) to the purchase of Applecare is not an action free of cost, or consequence, for the customer or consumer. Applecare is expensive, - yes, I have had Applecare, myself - and, if someone was charged for this, not having initially sought it, wanted it, or requested it, then, naturally, they would be livid.

Personally, I'd be furious if I was charged (this - Applecare - is not a small sum of money) for something in addition to what I had already paid for. Actually, if I discovered a pattern of such mishaps, I'd ask pointed questions of whether you were receiving sales commissions, or bonuses, for Applecare sold to uncomprehending customers.

The fact that they were refunded (you said that you "made sure" they were refunded, but, frankly, this is the very bare minimum, the lowest bar one can attempt to reach in such situations, and, moreover, is probably legally mandated as well), is neither excuse, justification, nor mitigation. Instead, it is the bare minimum of what one can - and should - expect from customer services.

4: Re the possibility of re-hiring you: My view is the exact same as that already expressed by @Relentless Power. No, I don't believe that they will rehire you.

Moreover, @Relentless Power asked whether you think that Apple terminated your employment for a valid reason. That is an excellent question and one you need to think about, and give close thought to.
 
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I am not sure I can accurately decipher the OP's post. Something to do with being fired for mental lapses and charging customers for things they did not want. I think the question is whether the OP should reapply for employment in six months after a mandatory period of reflection. My advice: learn from the experience and move on. Perhaps work on your skills and weaknesses that will make for being a better employee in the future. I doubt Apple is likely to rehire an employee it has recently fired.
 
Plenty of companies out there for you. To fire you, Apple likely had a valid reason to do so. Furthermore, I doubt applying again will do you any benefit as your HR file remains and the reason for letting you go will pop-up.

One advise I would give you is try to talk to your immediate manager and ask for feedback as to why you were let go. Better yourself based on the feedback if it provides any constructive criticism.
 
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Sounds like you were not mentally there enough to do your job.

Talk to you manager, if it is something that will be solved in 6 months so you can come back and do the job without issues. They may take you back.

If you provide excuses and defer blame, then likely not worth the risk on their end in 6 months.
 
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Sounds like you were not mentally there enough to do your job.

Talk to you manager, if it is something that will be solved in 6 months so you can come back and do the job without issues. They may take you back.

If you provide excuses and defer blame, then likely not worth the risk on their end in 6 months.
Bolded:

For Managers, once a termination is complete, they’re not to have contact with employee. That’s between the employee and H.R for any review or any other questions.
 
Not clocking out for lunch is a big deal because companies have to meet compliance for laws regarding breaks. Many states require you take a meal break 5 hours after lunch. So if that's not being logged, it looks like the store isn't following the law.

Now that's something that can be corrected in the system after the fact, but you shouldn't make a habit of it because it'll look suspicious.
 
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I’m cynical I’ll admit. But to me this sounds like you didn’t clock out for lunch so you could get extra pay.

Then you charged apple care to people that didn’t want it for bonus/commission.
 
There is a lot that doesn’t make sense in your post, but I do have some initial questions you can ponder. (You don’t need to answer these questions listed below, but it’s something to think about.)


1.) Are you willing to wait another six months just to work for Apple again?

2.) Do they have an appeal process? Where you can dispute your termination?

3.) Were you full-time or part time?

4.) Do you ultimately believe they terminated you for a valid reason? If so, then it’s unlikely that they would rehire you if they’re questioning your moral character and integrity as an employee. Therefore, I would suggest to start seeking other employment opportunities, given Apple is a very regimented company that has very high standards.

My personal thoughts based off what you said and my opinion, they are not going to rehire you.
1: I’m willing to wait I currently work two jobs atm but once the opportunity comes to apply I wanna go for it
2: I have no clue would have to ask
3: part time
4: I told them yes it was true about the clocking out, but I told them I wasn’t mentally ok. I Told them I wasn’t Ok when they pulled me into the office and the rumors about the applecare was started from a employee. I was told by a worker their who I was close with.Someone started a rumor when I left and was told about it.
 
I would say take this as a learning lesson as what's acceptable criteria for having a job and what's not.

Pick yourself up, learn this lesson, and get a new job.
I have been it’s been a struggle but keeping my head up and trying my very best.
 
Not clocking out for lunch is a big deal because companies have to meet compliance for laws regarding breaks. Many states require you take a meal break 5 hours after lunch. So if that's not being logged, it looks like the store isn't following the law.

Now that's something that can be corrected in the system after the fact, but you shouldn't make a habit of it because it'll look suspicious.
I completely understand and get what your saying. Gonna be honest don’t know what I was thinking
 
Not clocking out for lunch is a big deal because companies have to meet compliance for laws regarding breaks. Many states require you take a meal break 5 hours after lunch. So if that's not being logged, it looks like the store isn't following the law.

Now that's something that can be corrected in the system after the fact, but you shouldn't make a habit of it because it'll look suspicious.

In addition to this, it can be considered theft by the employer.
 
Not sure why any company would want to hire someone back they fired. You would have to bring something pretty amazing to the table that was not there before to have me consider hiring someone back who I let go.

Did you work at an American Apple store where English is the first language? Some serious typos among other things has me wondering about competence if you are working in an English speaking Apple store.

If you are not mentally ok to clock out for lunch or to correctly charge people what they ordered then that right there is a good reason to not have you working there anymore. Just saying "I am not mentally ok" is not an excuse to get out of anything. If you are having legitimate mental health issues you need to seek help from a professional. This is not something you can self diagnose.
 
Personally, I would be more concerned about how the OP dealt with the Applecare issue (and with the entirely legitimate concerns of customers arising from that) than about clocking off for lunch, although both matter.

Either way, he has clear issues with communication, both with colleagues and with customers.
 
You might try asking your questions in an (unofficial) Reddit group for former apple employees.

If you have a way to ask your former manager for feedback, I would ask how to improve for the next job. Or maybe, ask what they think you did well.

About the AppleCare mistakes, I wonder if the Apple Store environment is too loud or too distracting for you. For instance, if you have a little hearing loss (like many people), it can be hard to understand someone when there is background noise of other people speaking and videos playing. Maybe have your doctor check your ears for compacted earwax, which can happen if you use earbud headphones a lot.

Good luck, it sounds like you have a lot of stress in your life right now. Perhaps Apple is not the best place for you to work anyway.
 
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@MysteryMan123 I’d look elsewhere for employment.
If they have already fired you, there is a chance they would choose not to rehire you.
But even if they did, does this position seem like a good fit for your skill set?
I love my Apple products, but working in one of their retail stores does not sound like a good career opportunity.
Why not look for something different.
Plenty of other career options out there.
 
A bigger question for me is whether things would go any differently if the OP was rehired. Altogether, the OP says they made "a mistake." Not multiple mistakes. A person who can't truly own their actions is likely to keep repeating them.

Clock-outs are important for at least three reasons - compliance with labor laws, pay (taking a paid meal break when it's supposed to be unpaid, or taking a longer paid meal break than allowed), and accountability (can the employee be counted upon to be on duty when scheduled). If these things happen once or twice nobody gets fired. There has to be a pattern to the behavior. They're not going to be terminated without any warning, but if it continues after several warnings...

As to "rumors" from fellow employees about charging customers for extra merchandise? That seems highly unlikely. What seems far more likely is that there were customer complaints to management. If a person considers a customer complaint to a supervisor to be a "rumor" then overall they may not have the right attitude about customers and supervisors. Adding unwanted insurance/service contracts is not only unethical behavior, but is illegal in many jurisdictions.
 
1: I’m willing to wait I currently work two jobs atm but once the opportunity comes to apply I wanna go for it
2: I have no clue would have to ask
3: part time
4: I told them yes it was true about the clocking out, but I told them I wasn’t mentally ok. I Told them I wasn’t Ok when they pulled me into the office and the rumors about the applecare was started from a employee. I was told by a worker their who I was close with.Someone started a rumor when I left and was told about it.
it appears you still not there. got a feeling you basically made it so they don't ever hire you again as no CO would like to take on the liability of hiring someone who has mental issues.
 
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