Firefox will not load

Discussion in 'Mac Apps and Mac App Store' started by Sly, Jan 26, 2009.

  1. Sly macrumors 6502

    Sly

    Joined:
    Nov 30, 2003
    Location:
    Airstrip One
    #1
    I installed the latest firefox update this morning and now when the browser loads the CPU jumps to 100% and stays there, firefox locks solid for as long as one cares to leave it. The only option is to force quit the app. I have tried trashing Firefox and downloading a new disk image I have also tried trashing the preference file. Nothing works, any ideas welcomed?
     
  2. wrldwzrd89 macrumors G5

    wrldwzrd89

    Joined:
    Jun 6, 2003
    Location:
    Solon, OH
    #2
    This issue is usually caused by a corrupted Firefox profile. To fix this, move your profile folder elsewhere, and relaunch Firefox. Your profile is located here:
    Macintosh HD : Users : username : Library : Application Support : Firefox : Profiles : (random string).slt

    Where username is your short user name, and (random string) is just that - a randomly generated string of numbers and letters.
     
  3. Sly thread starter macrumors 6502

    Sly

    Joined:
    Nov 30, 2003
    Location:
    Airstrip One
    #3
    Thanks for the suggestion, unfortunately that didn't work either. I've had to go for the big one and delete everything Firefox I can find and re-install. Good news is Firefox is purring again, Bad news is all my passwords, history, book marks and everything has gone :(
     

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