Discussion in 'Mac Basics and Help' started by mattsajay, Jul 22, 2007.

  1. mattsajay macrumors member

    May 24, 2007
    helo folks,

    i updated my firefox2.0 recently with the latest update (, i believe). the browser refuses to start up thereafter. whenever i click on the icon in the dock, it animates (i.e. bounces up and down, like the app icons do) but thereafter does not start up.

    what would be the fix?

    i even tried downloading a new dmg of firefox. that too shows the same problem.
  2. M@lew macrumors 68000


    Nov 18, 2006
    Melbourne, Australia
    Try deleting the preference file and see if that helps.
  3. mattsajay thread starter macrumors member

    May 24, 2007

    where would I find the 'preference' file? thanks a bunch!

    is anyone else facing similar problems?
  4. seablue macrumors regular

    Jul 16, 2007
    click on your HD and then Library - preference is in there.
    I just updated to the and I haven't had any problems. Did you restart your computer?
    Try repairing permissions too.
  5. Kelmon macrumors 6502a


    Mar 28, 2005
    United Kingdom
    Preference files on a Mac can be stored in a few locations and the most usual is ~/Library/Preferences, where ~ represents your home directory (the full path to mine, for example, would be Macintosh HD > Users > kelmon > Library > Preferences). In the case of Firefox, however, it places its preferences in ~/Library/Application Support/Firefox. Using the Finder, navigate to the Application Support folder and Trash the Firefox folder.

    If you wish to preserve your bookmarks, find the file within the Firefox folder called "bookmarks.html". You'll find this within a Profiles folder with a random name within the Firefox folder. Take a copy of this, Trash the Firefox folder and restart Firefox. Once Firefox is running again, shut it down, put the bookmarks file into the new Profile folder that has been created and restart the browser.

    Hope that's all clear as mud...
  6. mattsajay thread starter macrumors member

    May 24, 2007
    Awesome Kelmon,

    that does the trick....!!! thanks a bunch!!!!

Share This Page