I just ran the SMC firmware update on my wife's MacBook and it will not restart. It just sits on a blank screen with the fans running (I let it sit for a good fifteen minutes like this thinking that eventually something would happen... but no such luck). The worst part is that I cannot even get it into target mode to back the stuff on it up! This MacBook has already spent a few weeks back at Apple for the well documented "random shutdown" problems. They replaced several parts (although not the logic board). I have been a Mac user my whole computer buying life (about 20 years now), but this really has me frustrated. I know when I call Applecare I will talk to at least three different people who will all have me do the same things that I have already tried (take the battery out, reseat the RAM, hold down the power button, etc.). I am not mad at them for making a bad computer (I bought my father a MacBook the same day I bought my wife hers and he has had no problem). Every company is going to have the occasional lemon. I am pissed that there seems to be lots of widespread problems with the MacBooks and they refuse to admit it!!! Anyhow, any one else have similiar problems with the MacBook Firmware update? Any suggestions on getting things off my wife's hard drive?