I tried to upload newest ver. firmware on my itouch just to have it lock up with the image of the usb cable and itunes on the screen. No matter what I do it will not reset. itunes says I must restore it. I try and it fails with the same image mentioned before. I have tried to reset it with the two buttons but all it does is turn on and off. The apple image appears at first but then it goes back to the usb and itunes image. I do not know what to do. Any help will be appreciated. Thank you in advance, Rowland B.