I think it's refurbished......the serial number is too weird plus iOS 8.4...seems like a refurb from last years production line
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First ever iPad Air 2. A screen problem or is't just me?
- Thread starter Racineur
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I think it's refurbished......the serial number is too weird plus iOS 8.4...seems like a refurb from last years production line
No he didn't but because of my uncontrollable happiness when contemplating a new display, I didn't read the fine lines and I signed something on his iPad. Actually, the refurbished display is the best I've seen. The two previous ones were plain ******. But when I think I paid for a new iPad and I find myself with a refurbished one at the end...That's when I think there's something wrong here. I can't believe having a functional display on an iPad is a lottery. So this is where Apple is at now? I'll have to reevaluate my next purchase which would have been an iPhone to replace my old HTC One s from 2012 running Android 4.4.2 as my Christmas gift to myself (iPad was my birthday gift to myself). No problem. No fault. Fantastic display. Slow but reliable since day one. Anyway. Can I trust this refurbished iPad. Where do come the refurbished?
Apple also does have plenty of new replacement iPads so your device mostly likely is new so ignore my refurbished comment after careful thought, replacement may not come in original box so that's normal to have a different box.
Even so - "refurbished" does not necessarily mean "used" or "previously broken and repaired". It may also mean that someone just didn't like the iPad, and returned for refund. You don't need any reason to return within the first 14 days.
Apple doesn't care. All returns would go through a "re-certification" process, where they would be carefully tested, sent for repairs if needed, outside case parts are evaluated for defects, damage, scratches and smudges, etc. There's probably more inspection than what a new piece gets. New ones typically would just be sampled. It's one reason why new ones COULD have similar defects in the same Staples store. Defect sampling has disadvantages then. A refurbished unit is more likely to be "no defects" than one straight out of the factory.
Apple doesn't care. All returns would go through a "re-certification" process, where they would be carefully tested, sent for repairs if needed, outside case parts are evaluated for defects, damage, scratches and smudges, etc. There's probably more inspection than what a new piece gets. New ones typically would just be sampled. It's one reason why new ones COULD have similar defects in the same Staples store. Defect sampling has disadvantages then. A refurbished unit is more likely to be "no defects" than one straight out of the factory.
I hear you, I will only say years back I had an issue with my original iPad and it was exchanged for a refurb (well outside return period, years after I bought it). The refurb was better than the original in nearly every way and went on to have many more years of daily use.
Count your lucky stars. Apple was under no obligationon to exchange your iPad as you didn't buy from them.
I didnt buy my ipad from apple and they still service, its the same thing with my iphone
I'm not talking about service.
I'm just saying that if you didn't buy the iPad from Apple, they are not obligated to give you an exchange.
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So, not an Air 2, but on my Pro, is this an example of the book spine effect? The top edge (right in landscape) almost looks like it's in a shadow. Whites look darker along the edge. Here's a pic, tried my best to capture the effect and this is the closest I could get to what it looks like IRL. See two circles at the top where I pulled colors from left and right side of the slide over pane to highlight the difference. It's subtle, but it's kind of driving me crazy. Not sure if it's worth exchanging.
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End of the saga. Period. Hello again. talked to an Apple customer service representative this afternoon. with the SN of my new iPad, she could testify it was a new unit. "I would now right away, she said. There would be infos about previous customer". I told myself: this saga has to come to an end. And it has ended after this call at Apple. I couldn't believe she (Customer Service) would blatantly lie at me for such a small matter after all. I must say though the screen is quite beautiful this time. My 2 cents on this: QC at Apple is very down, an Apple screen on iPad line or iPone is gorgeous when it's not defective but as it has been said, good luck with the screen lottery. And I find this to be very serious even if it's not a pain to do business with the geniuses at the Apple Store. I remember of so much better Apple times. Thank you all very much for your precious help, hints and caring. Great support from this community.
the same effect ? Identical ?
It's up to you to accept a refurbished or not. They usually are better checked than normal production units .
There is no lottery, but defective units exist since they are manufacturing millions.
Hi Max(IT), I understand what you're saying. My words may be harsh towards Apple but I wanted an iPad for so long and the day I make my move, boom, one defective unit, then boom again another defective unit from the same store. Had to turn to the Apple Store in order to have a non-defective unit. Gets on your nerves, takes a lot of your own time, a lot of discussion and you are nerveux and disappointed. But hey, my third iPad turns out to be a wonder. So i'm a happy customer…Vive la vie. La vie est belle!
Not sure this is an option, but if there is another Staples in your area I would give them a try. I myself has an issue with an iPad I bought from Staples and returned it at a different store. That cured my problem. Good luck
Good for you. You got a keeper.
Enjoy! I do wonder why so many bad screens from apple, of late...I find it odd that some (including my original A2) passed QC unchecked? Mine was bad and clearly noticeable to the first applestore staff member i showed it to.
Colours were beautiful on my ipad...until i viewed anything on a white background then it became Eeww
I see many on here with varying degrees of similar issues and wondering if the laminating procedure on the A2 and IPP could be having an effect on screen uniformity?
Yeah, screens are hit and miss. I think it's LCD technology in general. I exchanged a few iPad 3s a couple of years ago and finally just gave up and went with and iPad 2. The screens I had showed either yellow blotches or a red to green tint from one side to the other. Very noticeable when reading a book.
However, I finally upgraded this week to an iPad Air 2 and the one I got has a perfect screen. I seriously can't find anything wrong with it at all. It had iOS 8.4 on it out of the box so I figured it was from a batch made sometime in the summer.
However, I finally upgraded this week to an iPad Air 2 and the one I got has a perfect screen. I seriously can't find anything wrong with it at all. It had iOS 8.4 on it out of the box so I figured it was from a batch made sometime in the summer.
Well, I could easily squeeze another hour of SOT before the battery hits 5%..So there you have it. Screen was on for the whole of 11h47min..and that's iOS 9.2