Nadyne, first let me thank you for your response.
My comments are below.
We tried that. Word 6. I'm sure that there are lots of folks here who have strong negative opinions about Word 6. They still come up to the MacBU booth at MWSF and complain about it.
Yes, folks will always complain. That much is certain.
Mac users have different expectations of their user interface.
This is where we part paths.
IMHO, very few Mac users would use Mac Office by choice. Most use Mac Office because they have Windows Office at work and need the compatibility.
If the MBU truly wanted the best for Mac users, they would create a way to make the interface optional so the user could choose Windows Office or Mac Office interface.
As the Mac market increases, there will be an increasing need for the Mac Office to be compatible with the Windows Office.
File format compatibility is quite important to us.
That's nice to hear. But what is needed for the corporate folks are the same applications with Interface compatibility.
The Entourage Help Blog (written by the Entourage MVPs, so this isn't from Microsoft) has a great post that discusses exactly this:
In the beginning. It links to another couple of their posts for the full history.
I am somewhat familiar with Claris Em@iler as I use it daily via Mac OS 9 or Classic mode.
The name bit about Entourage is bogus -- don't go there. Call it Outlook, plain and simple. And make it 100% compatible so that I can take my PST file from Windows Outlook and use it with Mac Outlook. After all, you have Word, Excel and PowerPoint sharing the names. So let's not go down that bogus road.
Obviously you have failed to see my point. Many times I get the feeling that Microsoft focuses on $ instead of the customer.
If I was king for a day

, here is what I would do.
1. Create a completely cross platform version (Windows, Mac and *nix) of Office that have Word, Excel, PowerPoint, Access and Outlook applications. Ensure that compatible means compatible. All video, picture, and audio files work with all versions regardless of platform.
2. Make all Office products unicode and multi-language enabled. No longer is the need to purchase a Japanese version of Office, or a German version. Just one version that supports all languages. Something like the Mac OS X install disc. So easy and simple for the user.
3. Make the file PST transportable so that you can carry your e-mail with you on an USB Thumb Drive, and use it on any host system (Windows, Mac or *nix OS) that has Outlook installed.
4. Keep in the back of your mind, an office with Windows, Macs, and *nix systems running side by side in an office environment.
5. Offer Office on one DVD that has all versions. That way a customer can purchase one DVD and are authorized to put it on one PC, one Mac and one *nix system. Oh, and get rid of your registration code.
6. Regarding the Office suite. Change the structure at Microsoft so that there is an Office Suite division that has three departments (Windows, Mac and *nix). This way everything is updated and released to the market at the same time.
I could go on, but hopefully you get my point. Time now is to think to the future and not the past. Right now the collective great minds of Microsoft have plenty of time to create a whole new Office suit that will be available in 5 years with all these features. And if need be, document/file type translators can be created as need be.
Just my 2 cents.