First mac... Faulty?

Discussion in 'MacBook Pro' started by ddaniel, Jun 13, 2007.

  1. ddaniel macrumors newbie

    Joined:
    Apr 2, 2007
    #1
    Hey all... I my brand spanking new MBP just got delivered today. It's beautiful, but the dang thing froze twice in the first ten minutes. Had to do a hard restart...

    Will this settle down, or do I have a faulty unit.

    Thanks
    -Dave
     
  2. mrkramer macrumors 603

    mrkramer

    Joined:
    Jul 11, 2006
    Location:
    Somewhere
    #2
    I would watch it, it may just have been some random thing and not happen again, or if it continues to happen then you may have a problem. What were you doing right before it froze.
     
  3. speakerwizard macrumors 68000

    speakerwizard

    Joined:
    Aug 8, 2006
    Location:
    London
    #3
    sometimes (rarely) the install is bad from the factory (mine was) so if it persists you can a) do a hardware test from the disk and if all is good b) do a clean install, if after that its all bad then yes take it back for sure
     
  4. chosenwolf macrumors 6502a

    chosenwolf

    Joined:
    Feb 4, 2006
    Location:
    Los Angeles
    #4
    I would DEFINITELY watch it, and look for other errors/problems ASAP so that if they do exist, you can get your machine replaced ASAP.

    Trust me, with Apple's recent notebooks (macbook, macbook pro lineup), there's a 60% chance your unit will arrive faulty in one way or another. I am speaking purely from experience here after going through 4-5 Macbook Pro's with issues until getting a decent one.
     
  5. CRAZYBUBBA macrumors 65816

    CRAZYBUBBA

    Joined:
    Mar 28, 2007
    Location:
    Toronto/Houston
    #5
    I hope they get more ppl on QC by montevina.

     
  6. iW00t macrumors 68040

    iW00t

    Joined:
    Nov 7, 2006
    Location:
    Defenders of Apple Guild
    #6
    I think it is just faulty ram.
     
  7. ddaniel thread starter macrumors newbie

    Joined:
    Apr 2, 2007
    #7
    I was just poking around in Safari.... not doing anything really. First my trackpad quits working then the whole thing stops.

    How long does it normally take a MBP to boot up? It seems like its taking an extremely long time for mine
     
  8. plinden macrumors 68040

    plinden

    Joined:
    Apr 8, 2004
    #8
    :rolleyes: Yes it did.

    Let me remind of the G3 iBook logic board problems. The Titanium PB optical disk issues. The early 12" PB hard drive failures. The last gen PB display issues.

    This might be enlightening to you: http://www.macintouch.com/graphics/laptopcomponents.png
     
  9. ddaniel thread starter macrumors newbie

    Joined:
    Apr 2, 2007
    #9
    I called applecare and they had me do a series of resets and button presses... now it seems to run fine. And it boots up in 1/4 the time as before.

    Strange.

    The more I play with this thing, the more i'm liking it. OSX is really intuitive
     
  10. Yadster macrumors newbie

    Joined:
    Jun 15, 2007
    #10
    I got my MBP yesterday and started to get Kernal Panics (to me seem like Windows Blue Screen of Death!) called up apple care and done pretty much what you have described. The gave me an option of returning it if I still get the same kernal panics. I have not had much of a chance to play with it since they asked me to do a clean reinstall. I also noticed the boot up times seeme to vary for me, sometimes its take atleast a minute while others have take seconds! Could this also be a fault machine?
     
  11. DoFoT9 macrumors P6

    DoFoT9

    Joined:
    Jun 11, 2007
    Location:
    Singapore
    #11
    hhmm no i thout the variations happened to all machines. depending on how hot/cold the machine was, and whether certain things were already loaded into ram etcetc.
     
  12. synth3tik macrumors 68040

    synth3tik

    Joined:
    Oct 11, 2006
    Location:
    Minneapolis, MN
    #12
    The best thing about owning a Mac is the service. If you want you can take it into an Apple store and visit with one of the Mac Geniuses, they may or may not find an issue. If the problem persists they can help stop it before it becomes a really big issue for you. I have noticed my MBP acting a little weird, so I am on my way right now to an Apple Store so I can get it checked out.
     
  13. kolax macrumors G3

    Joined:
    Mar 20, 2007
    #13
    Nah. If you install an update that requires a restart, the computer will take considerably longer to boot (since the update will be installed during the boot).

    Mine varies too - although I rarely ever turn my computer off (every few days I restart). Sleep mode does me fine.
     
  14. DoFoT9 macrumors P6

    DoFoT9

    Joined:
    Jun 11, 2007
    Location:
    Singapore
    #14
    do you remember the series of keys they had you press?? id like to chuck that on my computer every now and then.
     
  15. Yadster macrumors newbie

    Joined:
    Jun 15, 2007
    #15
    The key to hold down before switching on the mac is D, this takes you into the hardware diagnostics tool, check the advance testing and test. Mine took about 1 hour and 15 mins to run. After running it showed no errors. So looks like mine is on its way back :( . Unfortunately I dont have a apple store locally so can not walk in and get a change will have to wait a few business days:mad: !!!
     

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