First night as a Mac user...

jonaseriksson

macrumors member
Original poster
Jun 5, 2005
73
0
... and already a problem? :/

I have a Macbook, brand new with 2 gigs of RAM. It runs fine (and looks great! :p). But I have this one big problem..

Now, I can live with the one dead pixel, and hat the screen isnt exacly centered. But what I can't live with is this weird criss cross pattern at the tyop of the screen.

The first 1/4 (height) on the screen has this faint criss cross pattern that seems to be made up of dark(er) vs. light(normal) pixels.. Anyone who can tell me if this is normal? Is there a software fix (like reinstallning drivers)? For me, it seems to be a hardware problem since it won't show up when taking a screenshot and examining the top of that (in the center of the screen).

Anyone?! :)

Sincerely
Jonas (happy, albeit this)
 

jonaseriksson

macrumors member
Original poster
Jun 5, 2005
73
0
a couple of countries away :)

howevery, there is a apple partner in town, which is where i bought this. i'll go there tomorrow again for sure :)
 

jsw

Moderator emeritus
Mar 16, 2004
22,910
41
Andover, MA
jonaseriksson said:
The first 1/4 (height) on the screen has this faint criss cross pattern that seems to be made up of dark(er) vs. light(normal) pixels.. Anyone who can tell me if this is normal?
Absolutely not normal! It should be considered dead-on-arrival.
 

jonaseriksson

macrumors member
Original poster
Jun 5, 2005
73
0
good!

(now why would i say so? well, because if the replace my screen my one dead pixle will go away aswell) :)
 

jonaseriksson

macrumors member
Original poster
Jun 5, 2005
73
0
I most certainly will. Besides the one dead pixel, the pattern and the screen being of center, I can also now conclude that the computer whines whenever idle. I know this problem existed on the MPB, but I hadn't heard of it being a problem for the MacBooks aswell.. :(

Took me 4 weeks to get this computer. Will I have to wait another 4 weeks for repairs?
 

jonaseriksson

macrumors member
Original poster
Jun 5, 2005
73
0
Today I visisted my local retailer. They agreed to order a new logic board, heatsink and screen. Yay horray! The only problem is it might take a while before the parts arrive. But when the first part does, they have to take in the machine and keep it until the others are there (they only open it once).

But I'm happy anyway :)
 

tkidBOSTON

macrumors 6502a
Aug 14, 2005
829
0
The Hub of the Universe
jonaseriksson said:
Today I visisted my local retailer. They agreed to order a new logic board, heatsink and screen. Yay horray! The only problem is it might take a while before the parts arrive. But when the first part does, they have to take in the machine and keep it until the others are there (they only open it once).

But I'm happy anyway :)
so why dont you just give it to them once ALL the parts have arrived? :confused:
 

Cloudgazer

macrumors 6502
Apr 22, 2005
480
0
RSA
Why don't you simply just insist on a new machine?

Its obviously faulty. You've had it one day.
Surely your entitled to exchange it?
 

jonaseriksson

macrumors member
Original poster
Jun 5, 2005
73
0
tkidBOSTON said:
so why dont you just give it to them once ALL the parts have arrived? :confused:
They're not allowed (by apple?) to keep replacement parts without keeping the computer aswell. This is probably because there is a shortage, and done to prevente stores from piling up parts "just in case".
 

jonaseriksson

macrumors member
Original poster
Jun 5, 2005
73
0
Cloudgazer said:
Why don't you simply just insist on a new machine?

Its obviously faulty. You've had it one day.
Surely your entitled to exchange it?
I guess they decide wheter to order a new computer, or just the parts. Here in Sweden, a retailer has like 2 - 3 repair tries before having to switch out the machine entierly.
 
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