Toggle sidebar Toggle sidebar
Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.

First software update problem

S

Speechless

macrumors 6502a
Original poster
Don't know if this has already been posted..but did anybody else get an Apple Watch software update?

----------

Reason asking:
Can't seem to get the OTA to work for it..just stays there
 
I'm also having issues. It just stays at the "Checking for Update" screen. It keeps popping up with an error saying "Make sure your Apple Watch is nearby, powered on, and not in Airplane mode", which it definitely is because I can change my app layout through the Apple Watch app.
 
chrisu91 said:
I'm also having issues. It just stays at the "Checking for Update" screen. It keeps popping up with an error saying "Make sure your Apple Watch is nearby, powered on, and not in Airplane mode", which it definitely is because I can change my app layout through the Apple Watch app.
Click to expand...

Must be charging also
 
dhlizard said:
Must be charging also
Click to expand...

Yes I understand that but I do not need it to be charging in order to just check for the update. The app is outright refusing to check for an update altogether, regardless of whether my watch is on charge or not.
 
chrisu91 said:
Yes I understand that but I do not need it to be charging in order to just check for the update. The app is outright refusing to check for an update altogether, regardless of whether my watch is on charge or not.
Click to expand...

Apple's server may be overloaded. Though with probably only 300,000 watches out (just making up a number), I'd hope that isn't really true.
 
The Watch needs to be at least 50% charged and have enough free space for the update (which is less than 100 MB). Hope yours starts working soon.
 
As I have stated before, it has absolutely nothing to do with the Watch's connectivity. My issue was being unable to even reach the update server. I could check for iOS updates and it would say 8.3 is the latest. But when I opened the Apple Watch app it would just say "checking for updates" and never actually find anything. I've factory restored the Watch and achieved the same result. Now I've factory restored my iPhone AND Watch and am having no problem at all downloading and installing this Watch update.

It was a problem with the iOS Apple Watch app. It's a shame that the iPhone is the ONLY way to install this. Even if I would install the update from my iPad or iTunes I wouldn't have had to factory reset two of my devices just to update it...
 
chrisu91 said:
As I have stated before, it has absolutely nothing to do with the Watch's connectivity. My issue was being unable to even reach the update server. I could check for iOS updates and it would say 8.3 is the latest. But when I opened the Apple Watch app it would just say "checking for updates" and never actually find anything. I've factory restored the Watch and achieved the same result. Now I've factory restored my iPhone AND Watch and am having no problem at all downloading and installing this Watch update.

It was a problem with the iOS Apple Watch app. It's a shame that the iPhone is the ONLY way to install this. Even if I would install the update from my iPad or iTunes I wouldn't have had to factory reset two of my devices just to update it...
Click to expand...

I'd have just been patient, i.e. try later on or tomorrow. I've had this happen even on my iPhone from time to time. I can't believe you'd factory reset the devices. I understand it made it work, but you'd better believe it would work later anyway.
 
I originally got a message that said it couldn't check because I wasn't connected to the internet. Needed to be on wifi it seems
 
chrisu91 said:
I'm also having issues. It just stays at the "Checking for Update" screen. It keeps popping up with an error saying "Make sure your Apple Watch is nearby, powered on, and not in Airplane mode", which it definitely is because I can change my app layout through the Apple Watch app.
Click to expand...

You have to be on wifi. It doesn't tell you that, unfortunately. I had the same issue.
 
Wi-Fi is required

Screen Shot 2015-05-20 at 08.58.19.jpg
 
chrisu91 said:
I'm also having issues. It just stays at the "Checking for Update" screen. It keeps popping up with an error saying "Make sure your Apple Watch is nearby, powered on, and not in Airplane mode", which it definitely is because I can change my app layout through the Apple Watch app.
Click to expand...

I'm also having the same (even after following all the above suggestions). I suspect from other threads a lot of people are unable to see the update. Maybe it will change in a day or so.
 
I had this problem - wife's watch updated with no problem.. Mine would not get passed error screen... Long story short apple support send my ticket to engineers...

I did a factory reinstalling phone and everything is now working.

Ps.. I was also unable to update, delete or install any new apps on phone... All of which started after trying to do the watch update. Apple thinks it may be a software glitch caused by update. More info to follow. There are calling me tonight after work.
 
Unable to Verify Update -- Can't get Software Update to finish

It runs for about 10 minutes (I'm on WiFi and the watch is on the charger) and then I get the "Unable to Verify Update" error message. Up until that point everything seems to be running normally. I've tried about a dozen times over the last two days from several different WiFi locations.

I guess I'll wait for Watch OS 1.0.2.
 
You must log in or register to reply here.
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.
Top Bottom
Back