Hello all. I am having terrible WIFI issues with my 2017 MacBook. I constantly lose WIFI internet access. It shows that its still connected but all traffic stops. When I click on:
WIFI icon > Open network preferences > Assist me...> Diagnostic
I get to a page where there is shows Network Status on the left with 6 dots, either green/orange/red. Usually these are all green. When I have the WIFI drop outs, Wifi, Wifi Settings, and Network Settings are all green. ISP, Internet, and Server are all red. Under ISP is always says ISP failed.
This will happen on my home networks, work network, mobile hotspot, public networks. Doesn't matter what I am connected to.
I have scoured the web for solutions. I did two different types of resets where you hold down buttons while turning on the laptop to clear out different caches. I created a new location with altered DNS and MTU settings.
I have used the connection monitor to create diagnostic files. After all of this didn't work, I took the laptop into an Apple Store to have them look at it. The tech did everything that I had already done and then told me he really couldn't make use of the diagnostic files. He recommended the laptop be replaced.
So the past 1.5 weeks I have been using the new laptop and lo and behold the same issue is here. The only changes made so far to this laptop was installing Microsoft Office and Diablo 2: LOD. I also linked my dropbox and google drive.
I am at my wits end. I have to return this thing by Saturday to get my money back or I will be stuck with it.
WIFI icon > Open network preferences > Assist me...> Diagnostic
I get to a page where there is shows Network Status on the left with 6 dots, either green/orange/red. Usually these are all green. When I have the WIFI drop outs, Wifi, Wifi Settings, and Network Settings are all green. ISP, Internet, and Server are all red. Under ISP is always says ISP failed.
This will happen on my home networks, work network, mobile hotspot, public networks. Doesn't matter what I am connected to.
I have scoured the web for solutions. I did two different types of resets where you hold down buttons while turning on the laptop to clear out different caches. I created a new location with altered DNS and MTU settings.
I have used the connection monitor to create diagnostic files. After all of this didn't work, I took the laptop into an Apple Store to have them look at it. The tech did everything that I had already done and then told me he really couldn't make use of the diagnostic files. He recommended the laptop be replaced.
So the past 1.5 weeks I have been using the new laptop and lo and behold the same issue is here. The only changes made so far to this laptop was installing Microsoft Office and Diablo 2: LOD. I also linked my dropbox and google drive.
I am at my wits end. I have to return this thing by Saturday to get my money back or I will be stuck with it.
